Ashmeet Kaur
Support Operation Analyst
Lathrop,California
Summary
Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering 4 years of administrative and customer service experience.
Overview
4
4
years of professional experience
1
1
Language
Work History
Support Operation Analyst
Amazon
10.2019 - 07.2023
- Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.
- Contributed to a positive work environment by fostering open communication channels among team members, resolving conflicts promptly.
- Increased team productivity by developing training materials and conducting workshops for new hires and existing staff members.
- Managed multiple projects simultaneously while maintaining strict deadlines, ensuring successful completion within budget constraints.
- Supported change management efforts by effectively communicating new processes, procedures, and expectations to all affected personnel.
- Partnered with quality assurance teams in evaluating internal controls and compliance measures aligned with regulatory standards.
Education
Bachelors in Commerce - Business, Accounting, And Operations
Kurukshetra University
India 05.2001 -
Skills
Workflow optimization
Operations research
Lean six sigma
Statistical modeling
Business intelligence
Process documentation
Process planning
Quantitative skills
Data management
Contingency planning
Project management
Communications management
Feasibility reviews
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved improved task prioritization and reduced delays through effectively helping with resource scheduling, leveraging knowledge gained from the Managing Resources in Project Management course.
- Supervised team of 10 employees during shift operations, maintaining productivity and resolving schedule conflicts.
- Documented and resolved scheduling conflicts, which led to a 15% reduction in missed deadlines.
Timeline
Support Operation Analyst
Amazon
10.2019 - 07.2023
Bachelors in Commerce - Business, Accounting, And Operations
Kurukshetra University
05.2001 -