Assistant Manager at Chick-fil-A with strong expertise in operations management, customer service, and team coordination. Demonstrated ability to improve workflow efficiency and perform effectively in high-pressure environments
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Chick-fil-A
Cuyahoga Falls, OH
07.2022 - Current
Assisted in managing daily operations and ensuring smooth workflow.
Monitored food safety protocols to comply with health regulations.
Resolved customer service inquiries and complaints promptly to enhance satisfaction.
Supervised daily operations, including shift scheduling and duty assignments, to maintain efficiency.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with departments to streamline operations and ensure effective collaboration.
Run night shifts, ensuring smooth operations, coordinating team members, and providing customer service each shift
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Conducted research and data analysis to support strategic planning and informed decision-making.
Cashier
Walmart
Cuyahoga Falls, OH
06.2022 - 07.2022
Operated cash register during peak shopping hours, ensuring swift and accurate service.
Processed customer transactions accurately and promptly.
Assisted customers in locating products within the store.
Maintained cleanliness and organization at checkout stations.
Collaborated with team members to ensure smooth operations.
Resolved customer inquiries and issues, enhancing overall customer satisfaction.
Trained new cashiers on register operation and store policies, facilitating smoother onboarding.
Internship Student
Barberton Municipal Court
Barberton, Ohio
Collaborated with Prosecutor Michelle Banbury to understand court processes.
Shadowed staff to acquire advanced skills relevant to legal practices.
Researched legal terminology to deepen understanding of court operations.
Observed courtroom procedures and attended arraignments to gain insight into legal processes.
Education
Bachelor of Science - Criminology And Criminal Justice
University of Akron
Akron, Ohio
12-2024
High School Diploma -
Akron Early College High School
Akron, Ohio
05-2022
Skills
Operations management
Shift scheduling
Team coordination
Employee performance evaluation
Staff development
Decision-making
Problem-solving
Data analysis
Multitasking and organization
Customer service
Customer relations
Leadership development
Leadership training
Conflict resolution
Reporting and documenting
Money and computer experience
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Limited
Timeline
Assistant Manager
Chick-fil-A
07.2022 - Current
Cashier
Walmart
06.2022 - 07.2022
Internship Student
Barberton Municipal Court
Bachelor of Science - Criminology And Criminal Justice