Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Ashni Kumar

Ashni Kumar

San Francisco,CA

Summary

Creative empath with broad-based background in highly competitive and dynamic organizations looking to challenge myself and grow professionally. Recognized as adaptable leader who takes accountability for my own growth. Committed to forming strong, productive teams.

Overview

6
6
years of professional experience

Work History

Aesthetic Sales Professional

Laser Away
San Francisco, CA
09.2021 - Current
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Collaborated with other sales team members to share selling strategies and gain new insights.
  • Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Processed financial documents, contracts, expense reports and invoices.
  • Liaised with team members to assist in employee conflict resolution.

Assistant Branch Manager

Wells Fargo
San Francisco, CA
07.2019 - 07.2021
  • Liaised between employees and senior leadership to address branch growth, metrics, and recommendations to maximize productivity and harvest unity.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity using data.
  • Oversaw staff onboarding and training objectives to install knowledge of federal, state and local regulations/requirements
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
  • Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.

Manager

Bose Corporation
San Francisco, CA
08.2016 - 07.2019
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and delivered constructive feedback to improve performance.
  • Mitigated learning hurdles and instructed client facing personnel in problem-solving, social skills and decision-making through implementation of diverse learning aids and methods.
  • Created graphs and charts detailing data analysis results.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Exceeded individual and team sales goals through clientele focused engagement strategies

Education

A.A - Psychology

Chabot College
06.2017

Skills

  • Project Management
  • Data Processing
  • Analytical Thinking
  • Evidence-Based Decision Making
  • Experience in Leadership
  • Complex Problem Solving
  • Staff Training and Development
  • Scheduling and Coordinating
  • Recruitment Oversight
  • Performance Evaluations
  • Conflict Resolution
  • Financial and Economic Data
  • Notary Public

Timeline

Aesthetic Sales Professional

Laser Away
09.2021 - Current

Assistant Branch Manager

Wells Fargo
07.2019 - 07.2021

Manager

Bose Corporation
08.2016 - 07.2019

A.A - Psychology

Chabot College

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Ashni Kumar