Ashok Puttaraju
Frisco
Summary
Dynamic sales professional with a proven track record at Cognizant Technologies Solutions, excelling in relationship building and upselling. Achieved consistent sales growth through strategic pipeline management and tailored client solutions. Adept at fostering client relations and delivering impactful sales presentations, driving customer satisfaction and loyalty.
Experienced with identifying and capturing sales opportunities in competitive markets. Utilizes strategic approaches to build strong client relationships and increase revenue. Strong understanding of sales techniques, customer needs analysis, and effective negotiation strategies.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Service Line Sales Specialist
Cognizant Technologies Solutions
07.2014 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Increased sales revenue by developing and implementing strategic sales plans.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Developed custom proposals for high-value prospects, successfully closing major deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Generated advertising brochure for vendor use.
- Built diverse and consistent sales portfolio.
Senior Technology Lead
Infosys Technologies
03.2010 - 07.2014
- Designed documentation protocols and standard operating practices to unify technology management efforts across company.
- Fostered strong relationship between technology team and managers to align efforts.
- Led technology governance efforts, planning upgrades, hardware refreshes and software updates.
- Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
- Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
- Offered technical leadership to junior personnel and other team leaders, providing expertise on Datacenter modernization, cloud and VMWare.
- Maintained exceptional uptime of 99.9% for VMWare technology to sustain continued operations.
- Collaborated with business planning department to monitor and adjust company-wide technology utilization, modifying infrastructure to meet business goals.
- Implemented robust security measures to safeguard sensitive company data from potential breaches or cyber attacks.
- Reduced operating costs with thorough analysis and optimization of technology infrastructure.
- Fostered positive working relationships with clients through clear communication channels.
- Established efficient workflows through the integration of automated tools and technologies into daily operations.
- Communicated project updates to stakeholders at all levels.
- Monitored and tracked project progress to support timely completion.
- Led cross-functional teams to successfully complete IT projects.
- Wrote, updated and maintained project documentation.
- Trained personnel on use of IT tools and applications.
- Generated reports for IT project progress and performance.
- Identified and implemented cost-saving measures in IT projects.
- Managed various IT projects to meet deadlines and customer requirements.
Change Manger
IBM, Global Business Services
02.2009 - 03.2010
- Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
- Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
- Developed training materials and resources for smooth transitions during organizational changes.
- Implemented change strategies by identifying areas for improvement and developing comprehensive plans.
- Monitored progress throughout change implementation phases, adjusting timelines as needed based on project requirements.
- Identified impacted parties, business partners and resources required for planned changes.
- Evaluated the effectiveness of implemented changes, making adjustments as necessary to achieve desired outcomes.
- Conducted thorough assessments of organizational readiness for change, recommending tailored approaches based on findings.
- Streamlined processes for enhanced efficiency, working closely with cross-functional teams to identify gaps and redundancies.
- Collaborated with senior leaders to align change initiatives with strategic objectives.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
Sir M Visvesvaraya Institute of Technology
Bangalore, India04-2003
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Sales expertise
- Sales presentations
- Pipeline management
- Team collaboration
- Performance tracking
- Account management
- Sales strategy development
- Sales solution development
Languages
English
Full Professional
Hindi
Full Professional
Kannada
Native or Bilingual
Timeline
Service Line Sales Specialist
Cognizant Technologies Solutions
07.2014 - Current
Senior Technology Lead
Infosys Technologies
03.2010 - 07.2014
Change Manger
IBM, Global Business Services
02.2009 - 03.2010
Bachelor of Mechanical Engineering - Mechanical Engineering
Sir M Visvesvaraya Institute of Technology
Similar Profiles
Priti PatilPriti Patil
Software Developer at Cognizant Technologies SolutionsSoftware Developer at Cognizant Technologies Solutions
Rahul R GajwaniRahul R Gajwani
Associate - Technical Business Analyst at Cognizant Technologies SolutionsAssociate - Technical Business Analyst at Cognizant Technologies Solutions
GABRIELA KURLOWICZGABRIELA KURLOWICZ
Program Manager - Workforce Strategy at Cognizant Technologies SolutionsProgram Manager - Workforce Strategy at Cognizant Technologies Solutions
Irina RunierIrina Runier
Operations Manager at ICON MealsOperations Manager at ICON Meals
Hayven ClarkHayven Clark
Dog Handler/Kennel Technician at 2nd Family DogsDog Handler/Kennel Technician at 2nd Family Dogs