
Results-driven QA Manager and Quality Engineering Leader with 25+ years of experience driving quality transformation across enterprise, SaaS, and cloud platforms. Proven expertise in software quality assurance, test automation, performance engineering, CI/CD, and AI/ML-enabled quality practices, with deep domain experience across finance, insurance, media & entertainment, e-commerce, and hospitality. Recognized for translating business and product requirements into scalable QA strategies, modernizing legacy test frameworks, and establishing automation-first, risk-based testing models enhanced by AI/ML tools for test optimization, defect prediction, and execution intelligence. Extensive experience across custom applications (J2EE) and packaged platforms (SAP), building functional and performance automation frameworks, quality metrics, and governance models aligned with Agile and Hybrid Agile delivery. A trusted quality leader with a strong track record of managing onshore and offshore teams, enabling shift-left and continuous testing practices, and supporting multiple concurrent programs across all phases of the SDLC. Delivered measurable outcomes including reducing mean time to deliver from one week to two hours, enabling on-demand releases, and cutting UAT effort by 80% during enterprise transformation initiatives. Currently leading teams toward a CI/CD-native, AI-assisted quality engineering model focused on scalability, efficiency, and business impact.