Accomplished Senior AWS Cloud and SRE professional with extensive experience at Tekleaders Inc, specializing in scalable AWS infrastructure and CI/CD automation. Proven ability to enhance system reliability and performance through proactive monitoring and security hardening.
Strong problem-solving skills and effective communication foster cross-functional collaboration and successful project outcomes. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support.
Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior AWS Cloud, SRE/DevOps Engineer
Tekleaders Inc
Henrico, VA
09.2021 - Current
Designed and built scalable AWS infrastructure including VPC, EC2,fargate S3 (with versioning, replication, logging), SecretManager IAM, Security Groups, and NACLs following best-practice security standards.
Automated CI/CD pipelines using Jenkins, enabling end-to-end build, test, deployment workflows while troubleshooting and optimizing pipeline failures.
Developed and enhanced Terraform IaC modules to provision and update cloud infrastructure consistently across environments.
Containerized applications using Docker and deployed/managed services on Kubernetes/EKS clusters with autoscaling, rolling updates, and health checks.
Implemented Blue-Green and Canary deployment strategies for APIs and microservices to enable safe, zero-downtime releases.
Monitored applications and infrastructure using Splunk, CloudWatch, SiteScope, and BSM, improving system reliability and performance through proactive alerts.
Supported rehydration, upgrades, and enhancements for legacy/on-prem and cloud-native applications, ensuring stability and feature continuity.
Administered Aurora PostgreSQL and AWS Lambda (Python) for serverless workloads and database operations with high availability.
Managed SSL/TLS certificates including CSR generation, certificate renewals, and updates for customer-facing and internal applications.
Implemented security hardening and vulnerability remediation across AWS infrastructure, containers, and application components.
Created and maintained operational documentation including runbooks, support guides, and CMDB/CI records for L2 and cross-functional teams.
Provided L3 production support for UNIX, WebSphere, WebLogic, microservices, and cloud-based applications; led root-cause analysis and stability improvements.
Developed automated bootstrap scripts and infrastructure workflows for provisioning large-scale compute resources in AWS.
Managed Kubernetes/EKS clusters including deployments, config maps, secrets, ingress configurations, autoscaling, and cluster maintenance.
Prepared and validated Disaster Recovery and Contingency Plans, ensuring service continuity and rapid recovery during high-severity incidents.
Collaborated with development teams to streamline application delivery.
Served as Application/System Administrator for Oracle Revenue Management & Billing (ORMB) and PeopleSoft Financials, supporting installation, configuration, upgrades, and environment maintenance.
Designed cloud infrastructure and coordinated server procurement for major application upgrades and datacenter migration initiatives.
Led ORMB and PeopleSoft application and infrastructure upgrades, installing and configuring all required components to ensure functional, secure, and high-performance environments.
Automated day-to-day configuration, deployment, and operational tasks using DevOps pipelines built with Jira, Bitbucket, and Bamboo, reducing manual intervention.
Managed version control operations including branching, tagging, merging, and release workflows using Github and Bitbucket..
Built and maintained CI/CD pipelines in Bamboo & Github, enabling automated build, deployment, artifact delivery, and troubleshooting pipeline failures.
Configured JMS/MQ messaging layers and managed application security for ORMB and PeopleSoft platforms.
Handled SSL/TLS certificate lifecycle management, including CSR generation, requesting new certificates, and updating them for customer-facing and internal applications.
Designed batch jobs and automated operational workflows using Control-M, reducing manual steps and improving application reliability.
Managed and supported Java and Python microservices across both on-premises and cloud environments, ensuring performance and stability.
Performed security vulnerability remediation across applications, on-prem servers, and AWS infrastructure components.
Participated in requirements-gathering sessions to analyze existing configurations, understand functional needs, and recommend infrastructure and system improvements.
Provided daily operational support for complex hosted solutions, ensuring compliance with client-specific quality and operational standards.
Led incident bridge calls, coordinated with cross-functional teams, and executed back-out or recovery plans when required.
Implemented Blue-Green and Canary deployment strategies for cloud-based APIs to reduce downtime and deployment risk.
Collaborated with database, storage, platform, and network/firewall teams to troubleshoot and resolve performance or infrastructure issues.
Contributed to technical architecture and infrastructure design, supporting integrations with third-party systems and new platform enhancements.
Provided on-call and business continuity support, documented incidents, identified root causes, and implemented permanent corrective action
3 Constructed required infrastructure on AWS cloud and deployed applications as part of YBYO [You Build; You Own] Initiative.S3 bucket setup with versioning, cross region replication, access logging and bucket policies to enforce server-side encryption. Rehydrate the applications and do upgrade as required. Make functionality enhancements. Involved in deployment of API in AWS cloud environment. Performed Branching, Tagging, Release Activities on Version Control Tool GIT (GitHub). Extensively worked on Jenkins CI/CD pipeline jobs for end-to-end automation to build, test and deliver artifacts and troubleshoot the build issue during the Jenkins build process. Monitored the data using Splunk tool Used Bootstrap Script for launching large number of instances in AWS Involved in supporting cloud instances running Linux and Windows on AWS, experience with Elastic IP, Security Groups and Virtual Private Cloud in AWS. Developed container support for cloud environments and Docker. Deployed the applications in Docker containers and managed the containers in enterprise level. Developed SNS alerts at various stage of the pipeline and monitored using CloudWatch. Created users, roles and groups using Identity Access Management (IAM) and attached the required policies. Managing the clusters of Java microservices in AWS cloud platform and Python AWS lambda functions. Administering the Aurora Postgres database. Security vulnerability remediation for application and AWS infra related components. S3 bucket setup with versioning, cross region replication, access logging and bucket policies to enforce server-side encryption. Enhancing Terraform scripts to add or update new configuration to the existing infrastructure templates to accommodate features. Onboarding new applications/APIs. Create Technology Operations System Support Guide and other related documents and shared it to L2 support team. Certificate renewal for the customer facing websites and internal applications. Generating certificate signing request file and requesting certificate for the customer facing capital one domains and updating the certificate in the KDB file. Schedule and lead technical meetings as needed. Create ENV, BAP CI (Configuration Items) and update CMDB. Helped the L2 support team in the bridge calls for addressing high severity incidents and provide support accordingly. Providing third level support for UNIX, Web Sphere, WebLogic, and AWS based applications. Managed network security using Load balancer, Auto-scaling, Security groups and NACL. Monitoring System Performance for the real-time Customer transactions using production monitoring tools like SiteScope, BSM, and Splunk. Also, identifies opportunities to optimize the system performance. Prepares Disaster Recovery plans and objectives on periodical interval and ensure system is available on emergency situations. Setup Blue Green and Canary deployment strategy for cloud-based API’s. Create Contingency plan for often required restarts in Legacy/AWS applications. By doing so, support team can bring up the application and later go for emergency change order process. Maintain and keep track of changes and patching occurring in Production boxes and coordinate with teams for proper post validation. Performing deployments/releases in production environment for all business API’s. Performing code deployment for both on-prem and cloud. For on-prem, using shell scripts to deploy the code in all the app/web production environment servers. For the cloud sites/applications, using Chef and Jenkins perform the code deployment. Create standard change orders for the applications for weekly restarts of JVMs and any routine tasks, which would reduce the paperwork of getting approvals for known changes and ease to implement.
6 Involved in business requirements and functional requirements gathering meeting that involves a review of existing systems configurations and operating methodologies as well as understanding the business requirements. Worked with database, platform, storage, and network teams to resolve day to day issues on performance, platform, storage, network/firewall to solve problems. Contribute to disaster recovery scheduling and testing. Abetting to streamline the process to lessen and sort daily workload jobs more proficient.