Work History
Education
Skills
Languages
Timeline
Generic

Ashoo Vig Sharma

Dehradun,Uttrakhand

Work History

Airbnb Host

Airbnb
2021 - 2023
  • Managed listings with compelling descriptions and high quality photos
  • Responded to customer inquires, providing check in/check out information and addressing guest requests and issues promptly
  • Managed reservations,handled cancellations and ensured smooth booking process
  • Tracked income and expenses, handled payments, and potentially collected and remitted taxes
  • Provided excellent customer service to ensure a positive quest experience
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

HR

Investor Forum
2015 - 2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.

Customer Service

PRO Weavetex Overseas
2005 - 2009
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided excellent customer service, addressing guest concerns promptly and professionally.
  • Streamlined operations by implementing efficient customer service processes and procedures.
  • Kept accurate records to document customer service actions and discussions.

Customer Service

PRO Weavetex Overseas
1999 - 2003
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided excellent customer service, addressing guest concerns promptly and professionally.
  • Streamlined operations by implementing efficient customer service processes and procedures.
  • Kept accurate records to document customer service actions and discussions.

Customer Service

Bhushan Steel & Strips
1996 - 1997
  • Welcomed and greeted guests.
  • Exhibited excellent communications and customer service relations skills.
  • Provided pre- and post-sales customer service and support.
  • Streamlined account management processes for improved efficiency and customer service.
  • Negotiated with suppliers to improve product quality received by customer service.

Front Desk Management

Private Firms
1992 - 1994
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Bachelor of Arts -

Delhi University, South Campus
01-1991

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Airbnb Host

Airbnb
2021 - 2023

HR

Investor Forum
2015 - 2021

Customer Service

PRO Weavetex Overseas
2005 - 2009

Customer Service

PRO Weavetex Overseas
1999 - 2003

Customer Service

Bhushan Steel & Strips
1996 - 1997

Front Desk Management

Private Firms
1992 - 1994

Bachelor of Arts -

Delhi University, South Campus
Ashoo Vig Sharma