Toast
Ashpen Sanchez
Hospitality
Levelland,TX
Summary
Experienced in Food & Beverage operations, adept at managing collegiate dining, large venues, fine dining, and overseeing multiple departments to ensure compliance with daily work standards. Proven track record of optimizing efficiency, maintaining quality standards, and delivering exceptional service. Strong leadership skills with a passion for driving operational excellence and fostering a culture of continuous improvement. Seeking opportunities to leverage expertise in a challenging and rewarding role.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
Work History
Food and Beverage Manager - Buddy Holly Hall
ASM Global
Lubbock, Texas
04.2024 - Current
- Managed 19 points-of-sale for a venue with 2 theaters housing a combined total of 2900 guests.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Managed Banquet department, making schedules, managing 100+ leads each month, creating pull sheets for all events, timelines including important information such as VIP Guests, entrances/exits, set up & break down for each event, along with managing all POS operations and financial records for departments.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
Retail & Catering Manager
ARAMARK, Higher Education
08.2023 - 04.2024
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Participated in industry conferences and networking events to stay current on trends within the catering sector continually.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
Relief Manager - Buddy Holly Hall
United Food and Beverage Services
01.2021 - 05.2023
- Maintained detailed records of inventory transactions to ensure accuracy in stock counts and prevent shrinkage losses.
- Proactively addressed potential safety hazards, maintaining a secure environment for both employees and customers.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
- Streamlined operational procedures to increase employee productivity and overall efficiency.
- Assisted in the development of staff schedules to optimize coverage during peak business hours while minimizing labor costs.
General Manager
Something Different Grill
02.2019 - 11.2020
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
- Created and implemented a Salaried Leader Train Program (SLT) into the management program to encourage tenure with the company as their goal was to expand more stores throughout the region.
- Employed new company SOPs, as well as introduced new systems in FOH & BOH to boost efficiency.
Education
High School Diploma -
Levelland High School
Levelland, TX 05.2014 - 05.2017
Skills
Food and Beverage Operations
Timeline
Food and Beverage Manager - Buddy Holly Hall
ASM Global
04.2024 - Current
Retail & Catering Manager
ARAMARK, Higher Education
08.2023 - 04.2024
Relief Manager - Buddy Holly Hall
United Food and Beverage Services
01.2021 - 05.2023
General Manager
Something Different Grill
02.2019 - 11.2020
High School Diploma -
Levelland High School
05.2014 - 05.2017
Certification
Certified Food Safety Manager, National Registry of Food Safety Professionals - August 2022 - August 2027
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancement401k matchStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Clover Bypass
Eatec/Agylisys
TripleSeat
WeddingWire/The Knot
Infor
Kronos
Micros
Office 365