Ashra Hall
Columbia,MO
Summary
Motivated student currently working towards degree in Veterinary Medicine, DVM. Creative problem solver, providing expert patient triage and systematic care. Empathetic professional, relating to pet owners and listening closely to concerns to determine best care protocol for individual health. Very social and prefers a quality workplace environment with strong relationships to those whom will be closely working with. No years of experience as a practicing veterinarian but has done externships at the St. Louis Humane Society, The Spay Neuter Project of Columbia, The Pet Doctor, and other General Practices including experience with exotics and mixed animal practice. Comfortable and efficient with spays and neuters in dogs with multiple opportunities to practice during a 2 year clinical rotation along with externships. Missouri requires 320 hours of externship hours for state licensing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Research Assistant
Sybill Amelon, DNR
05.2021 - 10.2022
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
Medical Call Center Representative
University Of Missouri System
05.2022 - 08.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Factory Line Worker
Kraft Heinz
05.2021 - 08.2021
- Followed protocols to enhance protection and maintain safe work environment.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Completed daily inspection of machines and equipment.
Kitchen Manager
Kwik Trip
11.2017 - 07.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed unique events and special promotions to drive sales.
Resident Assistant
Heritage Homes Group
09.2015 - 10.2017
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
Kennel Assistant
Rock River Veterinary Clinic
06.2012 - 08.2015
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Administered care for animals and reported signs of illness, disease and injury to veterinarians.
- Provided post-operative care, collected specimens, cleaned instruments and filled prescriptions to assist veterinarians.
Supervisor
Subway
09.2013 - 03.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
DVM - Veterinary Medicine
University of Missouri - Columbia
Columbia, MO05.2024
Bachelor of Science - Animal Science
University of Wisconsin - River Falls
River Falls, WI06.2020
High School Diploma -
Watertown High School
Watertown, WI06.2016
Skills
- Continuous Education
- Effective Working Relationships
- Compassionate Care
- Animal Behavior Education
- Animal Vaccinations
- Client Relationships
- Wound Treatment
- Treatment Planning
- Common Surgical Procedures
- Medication Regimens
- Treatment Options
- Blood Analyses
- Dental Procedures
- Animal Care and restraint
- Pet Food and Supply Sales
- Maintain Equipment
- Emergency Situations
- Aseptic Techniques
- Client Retention
- Vaccine Administration
- Animal Examinations
- Pet Food and Supply Sales
Certification
- Human CPR Training
Timeline
Medical Call Center Representative
University Of Missouri System
05.2022 - 08.2022
Research Assistant
Sybill Amelon, DNR
05.2021 - 10.2022
Factory Line Worker
Kraft Heinz
05.2021 - 08.2021
Kitchen Manager
Kwik Trip
11.2017 - 07.2020
Resident Assistant
Heritage Homes Group
09.2015 - 10.2017
Supervisor
Subway
09.2013 - 03.2015
Kennel Assistant
Rock River Veterinary Clinic
06.2012 - 08.2015
DVM - Veterinary Medicine
University of Missouri - Columbia
Bachelor of Science - Animal Science
University of Wisconsin - River Falls
High School Diploma -
Watertown High School