ASHRAF IBRAHIM
Brooklyn,NY
Summary
Dedicated Pharmacist offering above 10 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Skilled Pharmacist with strong background in compounding, pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons. Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacist
Prime Health Pharmacy
01.2024 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Educated patients on proper medication use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Counseled patients regarding proper intake of medications.
Pharmacy Intern
PRIME HEALTH PHARMACY
11.2022 - Current
- Provided information and advice regarding drug interactions, side effects, dosage and proper medication storage
- Providing customer service by answering phone calls, responding to emails and resolving customer issues
- Maintaining inventory of medications and supplies in the pharmacy department
- Performing operational tasks such as stocking shelves, organizing inventory, and labeling medications
- Preparing medications for patients by counting tablets, measuring ingredients, mixing solutions, or other tasks as directed by a pharmacist
- Learning about new drugs that are being developed or old drugs that have been discontinued or changed
- Performing clerical duties such as filing patient records and processing insurance claims
- Observing interactions between patients and pharmacists to ensure that medication instructions are followed correctly
- Consulted with patients regarding the proper use of medications, potential allergies, adverse drug reactions, and side effects in order to ensure the safety of the patient
- Advised patients on the purchase of over-the-counter medications to relieve symptoms of common ailments
- Established close relationships with patients while promoting the products and services of the pharmacy
- Worked closely with pharmacists and safely and accurately dispensed medication.
PHARMACY TECHNICIAN
PRIME HEALTH PHARMACY
10.2017 - 10.2022
- Created new customer profiles and updated information in pharmacy computer systems
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Managed medication stocks, including conducting counts, labeling products, and maintaining controls
- Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications, and allergic reactions
- Checked medications for content, accuracy, and completeness of all drug packaging and labeling to provide final verification of prescription
- Refilled medications, offered insight into over-the-counter products, and verified insurance benefits.
Medical Sales Representative
Jamjoom Pharmaceuticals
09.2009 - 04.2016
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Coordinated with internal teams such as marketing, research and development, and regulatory affairs to provide accurate information to clients regarding products'' specifications, pricing, availability, etc.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Worked with medical teams on smooth implementation and operation of new products.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Medical Sales Representative
APEX PHARMA
01.2007 - 02.2009
Medical Sales Representative
Otsuka Pharmaceuticals
02.2008 - 02.2008
Medical Sales Representative
ADWIA PHARMA
02.2006 - 04.2007
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Coordinated with internal teams such as marketing, research and development, and regulatory affairs to provide accurate information to clients regarding products'' specifications, pricing, availability, etc.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
Pharmacist
ATEF EL SAID PHARMACY
06.2006 - 02.2007
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained appropriate drug records and completed reports as necessary.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Counseled patients regarding proper intake of medications.
- Educated patients on proper medication use.
Education
PHARMACIST
EDUCATION DEPARTEMENT OF NYC
NEW YORK01.2024
B.Sc. Pharmacy Degree - Pharmacy
Faculty of Pharmacy Mansoura University
Egypt05.2006
Skills
- Medication Side Effect Knowledge
- Maintaining Patient Records
- Labeling Procedures
- Blood Pressure Measurement
- Effective Customer Service
- OTC Recommendations
- Teamwork and Collaboration
- Addressing Customer Inquiries
- Insurance Coverage Verification
- Drug Utilization Reviews (DUR)
- Drug Efficacy
- Verifying Prescriptions
Customer Service and Communication Skills
Prescription Verification
Drug Inventory Management
Medication Dispensing
Dispensing Medications
Patient Counseling
Patient Education
Drug safety
Maintaining records
Prescription Filling
Goal-Oriented
Building client relationships
Client Relationship Management
Relationship selling
Negotiation
Pharmaceutical sales
Accomplishments
1- A Registered pharmacist in 3 different countries; Egypt, Saudi Arabia, and USA.
2-Passed Toefl exam with a over 100 point .
3- One of the best Jamjoom pharmaceutical sales achievers for 4 years in a arrow during working there between 2009-2016
4- Promoted as store manger after 2 years in NewYork pharmacy over my coworkers which had been working there over 5 years
Certification
- NYC PHARMACY INTERN PERMIT
- FPGEC
Additional Information
1- Passed FPGEE USA ( Foreign Pharmacy Graduate Equivalency Examination) from 1 attempt in 2017.
2- Passed Naplex Exam ( The North American Pharmacist Licensure Exam ) from 1 attempt in 2022.
3- Passed MPJE ( The multistate pharmacy Jurisprudence Examination ) from 1 attempt in 2023.
Those above exam usually some of the US graduate do not passe from 1 attempt.
4- I am highly recommended by my co workers as best employee among all the company chain pharmacies .
Timeline
Pharmacist
Prime Health Pharmacy
01.2024 - Current
Pharmacy Intern
PRIME HEALTH PHARMACY
11.2022 - Current
PHARMACY TECHNICIAN
PRIME HEALTH PHARMACY
10.2017 - 10.2022
Medical Sales Representative
Jamjoom Pharmaceuticals
09.2009 - 04.2016
Medical Sales Representative
Otsuka Pharmaceuticals
02.2008 - 02.2008
Medical Sales Representative
APEX PHARMA
01.2007 - 02.2009
Pharmacist
ATEF EL SAID PHARMACY
06.2006 - 02.2007
Medical Sales Representative
ADWIA PHARMA
02.2006 - 04.2007
PHARMACIST
EDUCATION DEPARTEMENT OF NYC
B.Sc. Pharmacy Degree - Pharmacy
Faculty of Pharmacy Mansoura University
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