Ashraf S. Atta
Service Manager/director
15302 Lazy Creek Road, El Cajon,United States
Summary
Results-driven versed and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Field Supervisor/manger's Assistant
US Depart Of Commerce-Census Bureau
06.2020 - 10.2020
- Full Time Employment. (40+ hrs/wk) $60,000/yr The position was eliminated by the US Department of Commerce.
- Developed detailed field survey methods and adapted to new variables as necessary, streamlining operations wherever possible.
- Synthesized data and submitted into reports for further research and analysis.
- Worked long days outside despite adverse weather, completing projects with caution and attention to meticulous data collection.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents, DATA and reports to federal government's database.
- Managed multiple employees and projects simultaneously using organizational and analytical skills.
- Completed site checks and leveraged computerized applications to document or record findings.
- Planned and scheduled field activities according to set timelines and order of operations.
- Kept teams on task to complete milestones on time.
Operations and Franchise Development Manager
Meineke Car Care Centers
01.2006 - 03.2020
- Full Time Employment. (40+ hrs/wk) $65,000/yr
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning of multiple franchise locations.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, marketing, procurement, sales, finance, human resources, safety and compliance.
- Trained, coached and mentored staff and support smooth adoption of new M-Key program.
- Improved productivity while reducing staffing and operational costs by 30%.
Financial Analyst/Manager of Operations
1st AFG Financial
09.2000 - 12.2005
- Full Time Employment. (40+ hrs/wk) $50,000/yr
- Managed/supervised multiple developers, real estate stuff appraisers and sales agents.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Managed, tracked and monitored financial updates from multiple sources.
- Promoted successful investment plans with well-organized and smooth presentations.
- Evaluated competitor data and statistics to develop business investment strategy and drive growth by at least 15% per year.
- Led monthly meetings with directors to analyze spending and provide financial recommendations.
Operations Manager
Precision Collision Repair
09.1993 - 08.2000
- Full Time Employment. (40+ hrs/wk) $50,000/yr
- Managed multiple estimators and appraised collision damages, Prepared estimates for parts, labor and materials Using ALDATA and Mitchell collision estimating systems.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Maximized efficiency by coaching, training and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Managed/negotiated contracts, sales, procurement and purchase
Jiffy Lube International
Operations/developement Manager
01.1990 - 08.1993
- Full Time Employment. (40+ hrs/wk) $48,000/yr
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives for multiple franchise locations.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Liaised between vendors and maintained effective lines of communication.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Import Auto Center
Office Manager
01.1985 - 12.1989
- Full Time Employment. (40+ hrs/wk) $38,000/yr
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Prepared meeting materials and took clear notes to distribute to stakeholders/owners.
- Maintained database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Managed office operations while scheduling appointments for customers.
Special Agent for Central/South Asia Immigrants
Immigration And Naturalization Service (INS)
01.1983 - 01.1985
- Full Time Employment. (40+ hrs/wk) $32,000/yr
- Inspected evidence and researched allegations to determine accuracy of statements.
- Coordinated with other agencies during multi-jurisdictional investigations.
- Interviewed witnesses and detained/arrested suspects.
- Investigated criminal activity through combination of document research and interviews.
- Applied in-depth understanding of asylum seekers and refugees and evaluate claims.
- Conducted investigations for alleged criminal violations.
- Created and filed reports on investigative activities.
- Worked with multiple federal and state agencies and officials to conduct investigations and prepare cases.
Bank Teller Supervisor
First Interstate Bank
06.1980 - 12.1982
- Full Time Employment. (40+ hrs/wk) $25,000/yr
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored work flow for over 10 employees.
- Interviewed, hired and trained new employees for various positions.
- Investigated Customers and Employees Bank Fraud.
- Trained and mentored newly hired employees on operating NCR computer systems
Education
California Real Estate Broker Education - California Real Estate Broker
Cuyamaca College
El Cajon, CA06.2008
Associate of Arts - Banking And Finance
El Camino College
Torrance, CA06.1983
Associate of Arts - Government, Finance And Marketing
Institute For Industrial Management
Kabul Afghanistan 01.1975
High School Diploma -
Ghazi High School
Kabul Afghanistan 01.1975
Skills
- Administration and Management
- Development and Real Estate expertise
- Regulatory/Penal and civil aspects expertise
- Documentation and Recordkeeping
- Multi-Project management and Coordination
- Procurement Procedures and Logistics Expertise
- Bid Process Management/Order Placement
- Marketing and Advertising
- Technical and Mechanical Expertise/Equipment Rebuilding
- Inventory Oversight
- Price Negotiation/Bidding coordination
- Customer Relations
- Supplier Performance Management
- Review and Execute Contracts
- Emergency Preparedness/Hazard Material Handling
- OSHA/Health and Safety Compliance
- Critical Thinking
- Physical Strength and Stamina
Certification
- OSHA Compliance Certificate
- Public Health Compliance Certificate
- California Real Estate Broker Certificate
- Numerators Management Certificates - 2020
- Mitchell Estimating and Management Software System Certificate
- I-CAR Collision Certificate
- ALLDATAS Estimating and Management Software System Certificate
- ASE Certificates A-6, A-8 and L-1 Certificate
- BAR Inspector Certificate Level II Certificate
- BAR 97 Certificate
- CFC-12/HFC134a Refrigerant Recovery Certificate
- Jiffy Lube International Management Certificate
- Meineke Management/Franchise Certificate
- Automotive Training Group (ATG) Network Diagnostic, General Motor Engine Performance, Advanced Scan Tool Diagnostics, Advanced Diagnostic Strategies Certificates
Languages
1. Persian/Farsi/Dari Native Bilingual
2. Pashto Native Bilingual
3. English Full Professional
4. Arabic Limited
5. Hindi/Urdu Limited
Activities
Running, Speed Walking, Playing Sports and Playing Music.
Volunteer
County of San Diego Register of Voters
International Rescue Committee (IRC)
Tolstoy Foundation
National Federation of Small Businesses (NFIB)
San Diego Rotary Club
Timeline
Field Supervisor/manger's Assistant
US Depart Of Commerce-Census Bureau
06.2020 - 10.2020
Operations and Franchise Development Manager
Meineke Car Care Centers
01.2006 - 03.2020
Financial Analyst/Manager of Operations
1st AFG Financial
09.2000 - 12.2005
Operations Manager
Precision Collision Repair
09.1993 - 08.2000
Jiffy Lube International
Operations/developement Manager
01.1990 - 08.1993
Import Auto Center
Office Manager
01.1985 - 12.1989
Special Agent for Central/South Asia Immigrants
Immigration And Naturalization Service (INS)
01.1983 - 01.1985
Bank Teller Supervisor
First Interstate Bank
06.1980 - 12.1982
California Real Estate Broker Education - California Real Estate Broker
Cuyamaca College
Associate of Arts - Banking And Finance
El Camino College
Associate of Arts - Government, Finance And Marketing
Institute For Industrial Management
High School Diploma -
Ghazi High School
- OSHA Compliance Certificate
- Public Health Compliance Certificate
- California Real Estate Broker Certificate
- Numerators Management Certificates - 2020
- Mitchell Estimating and Management Software System Certificate
- I-CAR Collision Certificate
- ALLDATAS Estimating and Management Software System Certificate
- ASE Certificates A-6, A-8 and L-1 Certificate
- BAR Inspector Certificate Level II Certificate
- BAR 97 Certificate
- CFC-12/HFC134a Refrigerant Recovery Certificate
- Jiffy Lube International Management Certificate
- Meineke Management/Franchise Certificate
- Automotive Training Group (ATG) Network Diagnostic, General Motor Engine Performance, Advanced Scan Tool Diagnostics, Advanced Diagnostic Strategies Certificates
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