Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
Ensured smooth transitions between speakers at conferences by closely monitoring audio levels and adjusting as needed for optimal sound quality.
AV/Low Voltage Technician
REnVisioning Technology, LLC
02.2018 - 04.2023
Responsibilities include the installation of low voltage cable, termination cable, pull wire, install TV mount, Room ready TV, ceiling speaker, ceiling MIC, Live show lighting, install projector, and Cisco room kit plus.
Imagining Director
Mass Memorial Health Care
01.2022 - 05.2022
Responsible for managing the remote PC systems, managed about 5 to 6 employees, responsible for managing the company’s IT inventory, manages the following systems: imaging windows PC, windows 10, and Microsoft 360.
Repair Technician
Asurion
01.2021 - 01.2022
Fixing variety of iPhones, varieties of TVs/ projector, and mounting of electronic displays for a high-volume company.