Store Employee
UPS
03.2024 - 07.2024
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Handled customer inquiries and resolved issues promptly, resulting in improved customer relations.
- Increased customer satisfaction by providing efficient and friendly service during checkout processes.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Assisted customers by answering questions and fulfilling requests.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed returns and exchanges, ensuring a seamless experience for customers.
