Ashtan Kattmann
Scottsburg,IN
Summary
Dynamic and detail-oriented professional with extensive experience in patient registration at R1 RCM, excelling in insurance verification and data entry. Proven ability to enhance customer service and streamline processes, ensuring compliance with HIPAA regulations. Recognized for exceptional follow-up skills and maintaining accurate records, contributing to improved patient satisfaction. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
14
14
years of professional experience
Work History
Registration Clerk
R1 RCM, Intermountain Healthcare
Salem, IN
08.2021 - Current
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Registered patients for outpatient procedures and emergency services.
- Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
- Answered incoming calls from patients seeking information about services offered by the facility.
- Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
- Scanned documents and insurance cards to include in patient charts.
- Performed data entry tasks to update patient information in the system.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Receiving Associate
Taylor Communications
Jeffersonville, IN
08.2016 - 08.2021
- Received and inspected incoming shipments for quality and accuracy against purchase orders.
- Maintained accurate records of received items using inventory management systems.
- Implemented safety protocols during unloading and storage operations to minimize risks.
- Collaborated with supervisors to streamline receiving procedures and improve workflow.
- Managed documentation for all incoming shipments, ensuring compliance with company policies.
- Utilized hand trucks and dollies for efficient transportation of heavy items.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
Operator
Cerro Wire
Crothersville, Indiana
04.2016 - 08.2016
- Operated machinery to manufacture wire products efficiently and safely.
- Conducted regular equipment checks to ensure optimal performance and minimize downtime.
- Monitored production processes to identify and troubleshoot operational issues.
- Executed quality control measures to confirm product specifications and standards.
- Documented production data and maintained accurate logs for tracking purposes.
Tester
Pegatron
Jeffersonville, IN
04.2015 - 04.2016
- Conducted thorough testing of software applications to ensure functionality and performance.
- Collaborated with cross-functional teams to identify and troubleshoot software issues.
- Maintained a high level of attention to detail while executing tests.
- Documented and tracked defects using established reporting procedures.
- Prepared detailed reports containing results from executed tests and defect summaries.
Cashier
Cirlce K
Scottsburg, IN
11.2014 - 03.2016
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled customer complaints with professionalism and efficiency to ensure satisfaction.
- Monitored inventory levels near the register and communicated restock needs to management.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Performed end-of-shift cash reconciliation to ensure accuracy in cash handling.
- Supported team members during peak hours by managing lines and facilitating smooth transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Crew Member
McDonald's
Scottsburg, IN
05.2012 - 09.2014
- Assisted in preparing food items according to standardized recipes to ensure quality and consistency.
- Maintained cleanliness and organization of the kitchen area, promoting a safe and efficient work environment.
- Collaborated with team members to deliver exceptional service during peak hours, enhancing customer satisfaction.
- Monitored and restocked inventory levels of food and supplies, ensuring availability for daily operations.
- Executed safety protocols during food preparation and equipment handling to minimize hazards.
- Engaged with customers to take orders, answer questions, and provide recommendations based on preferences.
- Supported training of new crew members on operational procedures and customer service standards.
- Managed cash register operations, ensuring accurate processing of transactions and handling of cash.
Education
High School Diploma -
Scottsburg Senior High School
Scottsburg05-2012
Skills
- Patient registration
- Insurance verification
- Data entry
- HIPAA compliance
- Outpatient procedure coordination
- Customer service
- Record keeping
- Time management
- Pre-registration documentation
- Follow-up skills
Timeline
Registration Clerk
R1 RCM, Intermountain Healthcare
08.2021 - Current
Receiving Associate
Taylor Communications
08.2016 - 08.2021
Operator
Cerro Wire
04.2016 - 08.2016
Tester
Pegatron
04.2015 - 04.2016
Cashier
Cirlce K
11.2014 - 03.2016
Crew Member
McDonald's
05.2012 - 09.2014
High School Diploma -
Scottsburg Senior High School