Licensed insurance professional with a proven track record at Progressive, where I consistently exceeded sales targets and delivered personalized insurance solutions. Skilled in policy sales, risk assessment, and client relationship management, with a strong ability to simplify complex insurance products and ensure clients receive the best coverage for their needs.
Recognized for strong leadership, operational efficiency, and team collaboration—both in the insurance industry and while serving in the military. Experienced in training and mentoring new agents, driving team success through clear communication, adaptability, and goal-oriented performance.
Customer-focused and dependable, with a service-driven mindset grounded in empathy, active listening, and problem-solving. Adept at resolving issues promptly and building lasting relationships with clients, brokers, and internal stakeholders. Highly organized, detail-oriented, and committed to excellence in fast-paced, dynamic environments.
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.