Ashten Reynolds

' . • Oversight of accounts receivable process and maintain local collection contacts to support centralized function

• Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion. Establish and Control all related processes to support customer service and branch profitability.

• Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.

• Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

• Customer facing financial operations processes: billing, collections, receivables

• Collection activities include Manage customer accounts and various account issues by reviewing receivables for past due accounts, sending demand letters or calling customer to resolve, follow through on accounts sent to collection through supplying invoices to attorneys, search for customers through various sources.

• Initiates corporate process offerings for improving customer experience and execution – central PM scheduling, digital vehicle files, preferred parts, etc.

• AFM heavy dotted line to drive process rollouts, Corporate initiatives area initiatives, and process uniformity and consistency.

• Inventory responsibility: Review and investigate inventory balances using general ledger and inventory graphs, and take physical counts.

• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Created and updated financial reports on frequent basis to present information to leadership teams.
• Analyzed actual financial results to budget, preparing variance reporting to functional groups.
• Conducted reviews and evaluations for cost-reduction opportunities.

• Kris-way was sold to Penske Truck Leasing in June 2023. Where we I continue with my position and moved up to a branch financial manager with the company.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
• staff member through timely response to inquiries and going above and beyond to accommodate unusual requests
• Maintained daily reports and advised executive leaders in decision-making processes
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
• Established administrative work procedures to track staff's daily tasks
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
• Reconciled accounts receivable ledger to verify payments and resolve variances
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy
• Processed tax exempt certificates, coupons and vendor credit inquiries
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
• Submitted cash and check deposits and generated cash receipts to record money received.

• Responsible for a variety of tasks including cooking food, prepping it for travel, traveling to different locations, displaying the food in an aesthetically pleasing manner, breaking down the tables and food afterwards, and booking catering events
• Cleared dishes and glassware quickly following each course
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
• Delivered catered food and supplies to facility for on-time set-up
• Operated standard kitchen equipment with focus on safety and sanitation
• Served appetizers, delivered entrees and refilled beverages for banquet guests
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

• Seasonal Job
• My tasks include taking care of 35 person bar, taking orders, making drinks and making drinks for service bar
• As well as running food to the bar and tables
• Well providing quality customer service with a smile engaging with the guest at the bar making them feel welcome so they return again
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
• Developed new signature cocktails to support bar marketing brand and increase profits
• Developed drink menu with creative cocktails, contemporary wines and craft beers
• Kept bar presentable and well-stocked to meet customer needs
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
• Set up glassware, liquor and other necessary supplies for special events
• Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders
• Operated efficiently in high-volume setting to prepare and serve
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies
• Managed accurate register and produced daily sales reports backing up inventory usage numbers
• Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals
• Set up bar for operation, obtained cash bank and stocked service bar
• Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

• Responsible for handling customer service inquiries and problems, receiving orders over the phone, electronically and written, scheduling deliveries, and dispatching service needs with the drivers
• Other administrative tasks included handling bank deposits, working with excel and word, and other various
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Provided primary customer support to internal and external customers
• Offered advice and assistance to customers, paying attention to special needs or wants
• Provided information regarding charge accounts and loyalty programs.

• My tasks included waiting on ten table sections as well as often taking large parties of 20-40 people on my own
• Other tasks included running food, greeting and seating guests, and working as a team player with my other coworkers to provide great customer service
• While bartending my tasks included handling a 45-person bar, taking orders, and making drinks for the service bar
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
• Kept register accurate through correct billing, payment processing and cash management practices
• Checked identification for minimum age for sale of alcoholic beverages
• Bussed and reset tables to keep dining room and work areas clean
• Worked with POS system to place orders, manage bills and handle complimentary items.

• Responsible for tasks including waiting on 8-table sections, greeting and seating guests, understanding the full knowledge of the menu, training new hires, and providing high quality fine dining service
• For Banquet serving my tasks included setting up large rooms for the specific event of that day, being flexible with tasks, and for-seeing what needed to be done next, along with working with a team of 5-15 other coworkers
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.