ASHTEN ROWSER
Northport,AL
Summary
Motivated and dependable student with strong leadership, customer service, and teamwork experience. Proven ability to work in fast-paced environments while maintaining professionalism, accuracy, and excellent communication. Dedicated, reliable, and eager to contribute to a successful workplace.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
The Tea House
Northport, AL
05.2025 - Current
- Provides friendly and efficient customer service, supports team coordination, assists with operations, and manages POS transactions accurately.
- Managed daily operations in a fast-paced tea shop environment.
- Organized inventory and replenished stock to maintain product availability.
- Enhanced store ambiance through effective merchandising and display strategies.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed customer feedback data to develop action plans for improving services offered.
Truck Cleaner
Rowser's Trucking Express
Demopolis, AL
08.2020 - Current
- Ensures vehicle cleanliness and organization, demonstrating dependability and strong responsibility.
Manager
Funtyme Rentals
Demopolis, AL
06.2014 - Current
- Sets up and maintains event rental equipment, ensures safety, and delivers excellent customer service.
Team Member
Poppin Sisters
Tuscaloosa, AL
09.2025 - 12.2025
- Takes customer orders accurately, delivers outstanding service, and maintains a clean, organized workspace.
- Stocked shelves and replenished inventory as needed.
- Operated point-of-sale system for customer transactions.
- Provided exceptional customer service during busy periods.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Monitored and directed work of lower-level clerks.
Carhop
Sonic Drive-In
Demopolis, AL
01.2024
- Served customers promptly and courteously while handling payments accurately.
Education
Bachelor of Arts - Business Administration
Stillman College
Tuscaloosa, AL 08.2025 - 12.2025
High School -
Sumter Central High School - Bell Brown Career Technical Center
York, ALSkills
- Customer Service & Communication
- Leadership & Team Support
- Time Management
- Cash Handling & POS Systems
- Problem Solving
- Fast Learner & Reliable
- Flexibility & Strong Work Ethic
- Event management
- Business planning
- Business administration
Certification
- Career & Technical Education (CTE) Completer - Health Science, Alabama State Department of Education, 05/22/25
- ACT WorkKeys National Career Readiness Certificate - Silver Level, 12/24/24
Timeline
Team Member
Poppin Sisters
09.2025 - 12.2025
Bachelor of Arts - Business Administration
Stillman College
08.2025 - 12.2025
Manager
The Tea House
05.2025 - Current
Carhop
Sonic Drive-In
01.2024
Truck Cleaner
Rowser's Trucking Express
08.2020 - Current
Manager
Funtyme Rentals
06.2014 - Current
High School -
Sumter Central High School - Bell Brown Career Technical Center