Ashtin Bryde
Kansas City,MO
Summary
Highly driven Cafe Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability. Known for uncovering market-wide opportunities and delivering creative resolutions.
Overview
2026
2026
years of professional experience
Work History
Cafe General Manager
The Roasterie in Brookside
08.2022 - Current
- Re-established the Brookside Roasterie as the neighborhood staple for reliability, kindness, and quality.
- Increased gross sales by ~27% and guest count by ~7% over 3 years. Consistently met KPI goals.
- Earned high customer feedback scores in Paytronix & Tattle, plus high rates of loyalty account usage.
- Achieved a high staff retention rate. Created a rewarding work environment through clear communication, positive reinforcement, accountability, continuing education, and directly engaging with staff feedback.
- Crafted and deployed coffee equipment care system that our new market-wide system is based on
- Interim managed cafes: RST Leawood, RST Factory, FS Gillham, FS JD, Anodyne Public Market & Tosa
Additional Projects
FairWave-Wide
- Developed, communicated, and executed a GM training plan in collaboration with Operations Director
- Polished Roasterie seasonal drinks program: streamlined processes, recipes, and communication while amplifying barista involvement. Engaged with Marketing and Purchasing to meet all rollout requirements.
- Identified need for Toast POS rollout plan: POS design, training, SOPs, communication. Successfully collaborated with IT to implement for Kansas City market, then went on to implement in Baltimore.
- Discovered how to use Toast POS Waste Tracking. Collaborated with Accounting and IT to design system. Implemented training, SOPs, and communication in KC market.
- Created and executed 7 Shifts rollout plan in collaboration with IT for KC market: training, SOPs, timeline.
Barista/Assistant Manager
The Roasterie in Brookside
10.2021 - 08.2022
Skills
- Relationship building
- Teamwork across departments
- Effective verbal & written communication
- Problem solving and decision making
- Attention to detail with big-picture thinking
- Profit and loss accountability
- Self-driven learning and motivation
- Curating the customer experience
- Staffing: hiring, training, team building, accountability, and retention
Previous Employment
Parkville Coffee, Roasting Apprentice: 3/2021-7/2022 ; Crows Coffee, Multi-Unit GM: 3/2020-3/2021, Barista & AGM: 10/2017-3/2020 ; The Roasterie, Corporate Trainer: 3/2017-7/2017, Cafe Manager: 1/2014-3/2017, Barista & AGM: 5/2013-1/2014 ; Scooters Coffee barista & manager: 1/2012-5/2013
Completed Coffee Courses
- SCA Roasting 1: 2018 ; SCA Roasting 2: 2019
- Q Cupping Essentials: 2020
Timeline
Cafe General Manager
The Roasterie in Brookside
08.2022 - Current
Barista/Assistant Manager
The Roasterie in Brookside
10.2021 - 08.2022
Additional Projects
FairWave-Wide