Ashtin West
Rockwall,TX
Summary
Hands-on operations professional with experience in high-volume fulfillment and field operations. Amazon Tier 1 Associate/Problem Solver with a track record of coordinating workflows across inbound, packing, and outbound, resolving defects in real time, and supporting shift leads. Internship experience in scheduling, dispatch, and vendor/customer coordination. Known for calm communication under time pressure, ownership of safety and housekeeping standards, and coaching peers on standard work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate (Tier 1 )
Amazon
Forney, Texas
04.2022 - Current
- Resolved order and workflow defects in real time across inbound, packing, and outbound; escalated systemic issues to leads and area managers.
- Coordinated with shift leads during changeovers to communicate carryover work, priorities, and blockers for the next team.
- Supported housekeeping and basic safety practices to keep aisles and pack lanes clear, and reinforced standard work with peers.
- Tracked simple metrics (defect categories, repeat issues), and shared findings to drive small process improvements.
Logistics & Operations Intern
Longhorn Demo
Royse City, Texas
09.2024 - 11.2024
- Scheduled crews and coordinated dispatch; aligned suppliers and customers on pick-ups, haul-offs, and site access.
- Organized bid emails and project plans; maintained status trackers so supervisors and project managers had up-to-date information.
- Flagged constraints early (permits, equipment readiness, weather), and proposed adjustments to keep timelines realistic.
Lead Medical Assistant
Centennial Pediatrics
Frisco, Texas
05.2017 - 04.2022
- Led front/back-office flow for a high-volume clinic; balanced patient throughput with service quality, and safety protocols.
- Trained new MAs on room turnover, inventory checks, and customer communication; coordinated with physicians to reduce bottlenecks.
- Managed phones, scheduling, and insurance checks; supported room prep and supplies, while maintaining accurate records.
Education
Bachelor in Applied Arts & Sciences - Organizational Leadership
East Texas A&M University
Commerce, TX12-2025
Associate of Arts - General Studies
Austin Community College
Austin, TX12-2024
Associate of Applied Science - Logistics And Supply Chain Management
Austin Community College
Austin, TX12-2024
Skills
- Shift coordination
- Throughput and queue management
- Workflow standardization
- Issue triage and escalation
- Inventory and materials control
- Shipping and receiving support
- Vendor and customer communication
- Basic Excel and Google Sheets
- Visual management and checklists
- Safety and housekeeping (6S awareness)
- Time management
- Team coaching and training support
Certification
- Logistics & Supply Chain Management Specialists Level 1
Timeline
Logistics & Operations Intern
Longhorn Demo
09.2024 - 11.2024
Warehouse Associate (Tier 1 )
Amazon
04.2022 - Current
Lead Medical Assistant
Centennial Pediatrics
05.2017 - 04.2022
Bachelor in Applied Arts & Sciences - Organizational Leadership
East Texas A&M University
Associate of Arts - General Studies
Austin Community College
Associate of Applied Science - Logistics And Supply Chain Management
Austin Community College