Ashtin (Ash) Small
Dallas,TX
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
7
7
years of professional experience
Work History
Operations Manager
Neutron Holdings DBA Lime
Dallas, TX
11.2023 - Current
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Developed key performance indicators to measure effectiveness of operational processes.
- Performed cost analysis for various projects to determine budget requirements.
- Oversaw financial management, budget management, accounting and payroll activities.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Service and Repair - New Modes
Neuton Holdings DBA Lime
05.2022 - 11.2023
- Coordinated with other departments such as service and repair or parts and accessories when needed.
- Ordered parts as necessary for repairs and maintenance services.
- Maintained records of vehicle maintenance schedules and ensured timely completion of repairs and services.
- Coordinated the design, manufacture, installation and repair of engineering services.
- Collaborated closely with service technicians and managers to verify that parts required for repairs remained in stock.
- Maintained records of service requests, repairs and preventive maintenance activities.
Operations Manager - Regional Repair Facility
Neutron Holdings DBA Lime
Dallas, TX
03.2022 - 06.2022
- Performed cost analysis for various projects to determine budget requirements.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Mechanic Manager - NA Central
Neutron Holdings DBA Lime
06.2020 - 03.2022
- Implemented innovative strategies for improving efficiency throughout the shop.
- Organized regular staff meetings to discuss progress on current projects and upcoming tasks.
- Provided technical support when necessary during emergency breakdowns or other urgent situations.
- Trained new mechanics in proper repair techniques and safety protocols.
- Managed daily operations of the mechanic shop, including scheduling and assigning projects to mechanics.
- Established cost-effective repair procedures by utilizing advanced technology systems.
- Assisted in troubleshooting complex mechanical problems and providing solutions as needed.
Regional Mechanics Manager - Texas
Neutron Holdings DBA Lime
01.2020 - 06.2020
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with industry regulations and company policies.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Coordinated cross-departmental projects to ensure timely and successful completion.
Mechanics Manager
Neutron Holdings DBA Lime
Dallas, TX
05.2019 - 06.2020
- Established cost-effective repair procedures by utilizing advanced technology systems.
- Trained new mechanics in proper repair techniques and safety protocols.
- Created detailed reports on vehicle diagnosis, repair estimates, parts needed, labor costs.
- Organized regular staff meetings to discuss progress on current projects and upcoming tasks.
- Reported project progress, site problems and labor status to supervisors.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Kept records of parts and equipment used in projects to update inventory.
- Created work crew schedules and delegated assignments.
Central Repair
Neutron Holdings DBA Lime
08.2018 - 05.2019
- Collaborated with other departments to develop plans for new or remodeled facilities.
- Provided guidance on safety regulations pertaining to building codes as well as fire prevention measures.
- Developed and implemented plans for the layout of facilities to maximize efficiency.
- Performed troubleshooting activities on hardware components such as motherboards, processors, memory modules.
Mechanics Manager
Neutron Holdings DBA Lime
Dallas, Texas
07.2018 - 08.2018
- Established cost-effective repair procedures by utilizing advanced technology systems.
- Trained new mechanics in proper repair techniques and safety protocols.
- Organized regular staff meetings to discuss progress on current projects and upcoming tasks.
- Implemented innovative strategies for improving efficiency throughout the shop.
- Assisted in troubleshooting complex mechanical problems and providing solutions as needed.
- Managed daily operations of the mechanic shop, including scheduling and assigning projects to mechanics.
Operations Lead
Neutron Holdings DBA Lime
Dallas, Texas
09.2017 - 07.2018
- Providing guidance and mentorship for junior staff members.
- Developing and implementing effective strategies to optimize operational performance.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Identifying process inefficiencies or bottlenecks and developing solutions to improve them.
- Actively participating in planning sessions for new projects or initiatives.
Education
Associate of Arts - Philosophy And Literature
El Centro College
Dallas, TXSkills
- Data Analysis
- Inventory Management
- Business Development
- Financial Management
- Performance reporting
- P&L Management
- Workflow Optimization
- Operational Efficiency
- Market Growth
- High-pressure environments
- Budgeting and forecasting
- Project management abilities
- Warehouse Operations
- Operations Management
- Management
Timeline
Operations Manager
Neutron Holdings DBA Lime
11.2023 - Current
Service and Repair - New Modes
Neuton Holdings DBA Lime
05.2022 - 11.2023
Operations Manager - Regional Repair Facility
Neutron Holdings DBA Lime
03.2022 - 06.2022
Mechanic Manager - NA Central
Neutron Holdings DBA Lime
06.2020 - 03.2022
Regional Mechanics Manager - Texas
Neutron Holdings DBA Lime
01.2020 - 06.2020
Mechanics Manager
Neutron Holdings DBA Lime
05.2019 - 06.2020
Central Repair
Neutron Holdings DBA Lime
08.2018 - 05.2019
Mechanics Manager
Neutron Holdings DBA Lime
07.2018 - 08.2018
Operations Lead
Neutron Holdings DBA Lime
09.2017 - 07.2018
Associate of Arts - Philosophy And Literature
El Centro College
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