Ashton Arvay
travelers rest,SC
Summary
Motivated and adaptable student in the Bridge to Clemson program, completing foundational coursework at Tri-County Technical College while actively engaged in the Clemson University community. Experienced in customer service, technical repair, sales, and leadership through diverse roles at Chick-fil-A and Alpine Ski Center. At Chick-fil-A, advanced from front and back of house team member to trainer, gaining skills in teamwork, communication, and mentoring. At Alpine Ski Center, worked as a Rental and Technician Specialist, certified in equipment repairs, custom boot fitting, and helping customers select the right skis, snowboards, and gear. Academic and work experiences have strengthened my adaptability, problem-solving, and ability to thrive in fast-paced, customer-focused environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Alpine Ski Center
10.2023 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Custom fit customers for boots, skis, snowboards, and clothing to make sure they have the best time on the Mountain
Rental and Repair Technician
Alpine Ski Center
10.2023 - 03.2025
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
Trainer
Chick-fil-A
06.2022 - 09.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Front of House Team Member
Chick-fil-A
10.2021 - 09.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Back of House Team Member
Chick-fil-A
10.2021 - 09.2023
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Assisted with training new BOH staff members on established processes and goals.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
Education
Bachelor of Science - Engineering
Clemson University
Clemson, SC05-2028
Associate of Science - Engineering
Tri- Country Techinal College
Pendleton, SC08-2025
N/A
Blue Ridge Highschool
Greer, SC05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Timeline
Sales Associate
Alpine Ski Center
10.2023 - 03.2025
Rental and Repair Technician
Alpine Ski Center
10.2023 - 03.2025
Trainer
Chick-fil-A
06.2022 - 09.2023
Front of House Team Member
Chick-fil-A
10.2021 - 09.2023
Back of House Team Member
Chick-fil-A
10.2021 - 09.2023
Bachelor of Science - Engineering
Clemson University
Associate of Science - Engineering
Tri- Country Techinal College
N/A
Blue Ridge Highschool
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