Ashton Barnes
Beaumont ,Tx
Summary
Dynamic and reliable professional with a strong work ethic, previously at Target, excelling in guest relations and problem-solving. Proven ability to enhance customer satisfaction through effective communication and proactive service. Skilled in inventory management and maintaining cleanliness, contributing to a safe and organized environment that fosters teamwork and collaboration.
Overview
6
6
years of professional experience
Work History
Attendant, Cashier
Speedy Stop
Beaumont
11.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Completed nightly audit tasks accurately to ensure proper revenue tracking and financial reporting for hotel management.
- Increased efficiency in night operations by assisting with inventory control procedures for food and beverage items stocked at the front desk.
- Improved guest satisfaction by promptly addressing and resolving any issues or concerns during nighttime hours.
Overnight Stocker
Walmart
Groves, TX
10.2023 - 11.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Digital Ambassador, Cook, Cashier
Mcdonalds, PDI FOODS
Silsbee, TX
11.2022 - 07.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Guest Service Advocate
Target
Houston, TX
08.2020 - 10.2022
- Supported team members, fostering a collaborative and productive work environment.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Enhanced client retention through exceptional service delivery and proactive communication.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Maintained detailed knowledge of company products and services to provide accurate information to clients.
Floor Lead, Party Host, Cashier, Referee
Monkey Joes
Houston, TX
03.2019 - 10.2020
- Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
- Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
- Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
- Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Streamlined communication among staff members by developing a clear chain of command system.
- Maintained clean and organized store environment to cultivate pleasant shopping experiences.
- Managed inventory levels, ensuring optimal stock availability and minimizing wastage due to spoilage or obsolescence.
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted in hiring new staff members, participating in interviews and providing input on candidate selection decisions.
- Developed and implemented strategies to improve customer service and increase sales.
- Implemented visual merchandising standards throughout the store''s floor space to create an appealing shopping environment that attracted more foot traffic.
Education
High School Diploma - General Studies
Silsbee High School
Silsbee, TX05.2023
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Guest relations
- Initiative and Self-motivation
- Personal protection equipment (PPE)
- Supply restocking
- Security procedures
- Equipment maintenance
- Housekeeping
- Tool management
- Trash removal
- Record keeping
- Workstation cleaning
- Rules compliance
- Refreshments management
- Customer request handling
- Cash handling experience
- Experience in field
- Customer service
- Excellent communication
- Time management
- Attention to detail
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Organizational skills
- Team building
- Active listening
- Organization
- Decision-making
- Inventory and supply
Timeline
Attendant, Cashier
Speedy Stop
11.2024 - Current
Overnight Stocker
Walmart
10.2023 - 11.2024
Digital Ambassador, Cook, Cashier
Mcdonalds, PDI FOODS
11.2022 - 07.2023
Guest Service Advocate
Target
08.2020 - 10.2022
Floor Lead, Party Host, Cashier, Referee
Monkey Joes
03.2019 - 10.2020
High School Diploma - General Studies
Silsbee High School