Attentive and adaptable Adventure Guide creating enjoyable and educational experiences for people of all ages. Leveraging tour feedback to create memorable future adventures. Dependable mentor with collaborative skills for solid team approach.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
RiverSport Adventure Guide
Riversport OKC
Oklahoma City, OK
03.2023 - Current
Developed and implemented safety protocols for outdoor activities.
Monitored group dynamics to ensure everyone's safety and enjoyment.
Responded quickly to any changes in weather.
Ensured that all guests were properly dressed for activites.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Delivered guided tours, presenting scripted information and answering questions.
Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
Answered questions, pointed out overlooked features and offered further details to educate visitors.
Demonstrated proper use of camping equipment to groups.
Trained new guides in the principles of duties at the boathouse district.
Fulfillment Center Warehouse Associate
Amazon DOK4
Oklahoma City, OK
11.2023 - 01.2024
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Assisted in loading finished goods onto delivery vehicles as required.
Checked all outgoing shipments to ensure accuracy prior to dispatch.
Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Communicated effectively with team members on matters related to work assignments.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Updated inventory and production information using warehouse management systems and scanner guns.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Packed boxes and stock using organizational guidelines.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Cashier
Morgan Donuts
Oklahoma City, OK
09.2022 - 12.2022
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Counted and balanced cashier drawers.
Education
High School Diploma -
Moore High School, OK
Moore, ND
05-2022
Some College (No Degree) - Associates
Oklahoma City Community College
Oklahoma City, OK
Skills
Customer service
Group leadership
Conflict resolution abilities
Team Building Exercises
Multitasking
New Student Orientation
Payment Collection
Handling payments
Task Prioritization
Adaptability and Flexibility
Presentation Skills
Public Speaking
Weather Assessments
Basic Mathematics
GPS Navigation
Speech Clarity
Attraction Description
Affiliations
I am a runner, throughout all of High school I ran Varsity Track and Cross Country. I still run from time to time which helps me stand on my feet for long periods of time.