Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and sales. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Branch Manager
Young Entrepreneurs Across America
Saginaw, MI
01.2024 - Current
Produced and sold 180k worth of exterior painting.
Broke the Michigan rookie record in total revenue.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Managed staff scheduling, hiring and training processes.
Monitored financial performance of the branch on a bi-weekly basis.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Resolved escalated customer complaints in a timely manner.
Established strong working relationships with external partners such as vendors and suppliers.
Managed and inspired team members to perform to full potential, driving branch profitability.
General Labor Worker
Nutrien
Linwood, MI
06.2023 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Adhered to company policies, safety procedures, and performance standards.
Met with customers on deliveries almost daily
Drove dry and liquid-tending trucks
Worked between 40-60+ hours a week
Working alone for long periods of time
Team Captain
Frankenmuth Football
Frankenmuth, MI
08.2022 - 12.2023
Acted as a positive role model to set the tone for program and enhanced leadership credibility with teammates and coaches.
Maintained poise, and optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
Liaised with the head coach to discuss collective insights on chemistry, focus, and mindset and worked together to co-lead the team.
Challenged teammates to get better and work harder by constructively confronting negativity, pessimism, and laziness.
Attended all practices, meetings, and workouts on time.
Adapted quickly to changing game plans and strategies.
Lifeguard
Zehnder's Splash Village
Frankenmuth, MI
01.2020 - 08.2021
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored the safety of guests in and around the swimming pool.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Scanned main areas to monitor for any safety risks.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Education
Supply Chain Management
Adrian College
Adrian, MI
05.2026
High School Diploma -
Frankenmuth High School
Frankenmuth, MI
06.2022
Skills
Safe Vehicle Operation
Truck Loading and Unloading
Worksite Safety and Maintenance
Team Player
Shift Scheduling
Customer Service
Branch Operations Management
Sales expertise
Project Management
Decision-Making
Team Supervision
Safety Compliance
Problem-Solving
Skilled With Ladders and Scaffolds
Certification
CPR, Splash Village - 2020-2021 (needs to be renewed)
References
References available upon request.
Timeline
Branch Manager
Young Entrepreneurs Across America
01.2024 - Current
General Labor Worker
Nutrien
06.2023 - Current
Team Captain
Frankenmuth Football
08.2022 - 12.2023
Lifeguard
Zehnder's Splash Village
01.2020 - 08.2021
CPR, Splash Village - 2020-2021 (needs to be renewed)
Supply Chain Management
Adrian College
High School Diploma -
Frankenmuth High School
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