Ashton Bentley
Salem,OR
Summary
Student with 5 years of diverse experience in customer service and event coordination, adept at enhancing user experiences and streamlining operations. Demonstrates strong communication and task handling skills, with a proven track record in delivering personalized service and resolving issues efficiently. Passionate about leveraging innovative solutions to improve general services and contribute to a collaborative and welcoming environment.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Physics Tutor
Willamette University
Salem, OR
08.2025 - Current
- Facilitated engaging tutoring sessions to enhance understanding of complex physics concepts.
- Promoted a positive learning environment by maintaining an approachable demeanor while addressing challenging physics concepts clearly and patiently.
- Increased students' problem-solving abilities by guiding them through step-by-step processes for solving physics equations.
- Worked directly with the professor to see the questions and solutions provided to successfully help the students solve the problem with the expected steps.
Mail Clerk
Willamette University
Salem, OR
09.2025 - Current
- Processed incoming and outgoing mail efficiently according to established guidelines
- Managed inventory of postal supplies, ensuring availability for daily operations
- Coordinated with team members to streamline workflow and enhance productivity
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Event Staff
Willamette University
Salem, OR
09.2024 - Current
- Coordinate diverse campus events, ensuring seamless execution and attendee satisfaction.
- Collaborate with teams to deliver successful events, resolving issues efficiently.
- Implement innovative solutions, enhancing event experiences with technology.
- Communicate effectively to address needs, ensuring smooth operations.
- Anticipate logistical needs, swiftly resolving issues for flawless event execution.
Cashier
Karsten’s Ace Hardware
Cave Creek, AZ
05.2025 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Hostess
Pizzafarro's
Carefree, AZ
07.2021 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Organized, stocked and cleaned establishment’s front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Courtesy Clerk
Safeway
Scottsdale, AZ
02.2020 - 04.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Arts - Physics
Willamette University
Salem, OR 08.2023 - Current
High School Diploma - undefined
Cactus Shadows High School
Cave Creek, AZ05.2023
Skills
- Active Listening, Communication, Seating Assignment, Safe Food Handling, Cash Handling, Transaction Handling, Customer Service, Ordering Procedures, To-Go Order Preparation, Phone Inquiries, Customer Engagement, Problem Solving, Time Management, Adaptability, Patience and empathy
Additional Information
- I am hoping to pursue a Master's or PHD program in either Environmental Engineering or Nuclear Engineering, and I am currently looking for an internship to help me succeed in these goals.
- I am open to anything as long as you're willing to teach me and show me what you need me to do.
- I care deeply about the environment as well as general water resource management, as I'm from Arizona and know how important it is. I find dams and nuclear energy fascinating and would love the experience to work in these fields specifically.
- I'm also highly interested in water purification and desalination.
Timeline
Mail Clerk
Willamette University
09.2025 - Current
Physics Tutor
Willamette University
08.2025 - Current
Cashier
Karsten’s Ace Hardware
05.2025 - 08.2025
Event Staff
Willamette University
09.2024 - Current
Bachelor of Arts - Physics
Willamette University
08.2023 - Current
Hostess
Pizzafarro's
07.2021 - 08.2023
Courtesy Clerk
Safeway
02.2020 - 04.2021
High School Diploma - undefined
Cactus Shadows High School