Ashton Casey
Portland,OR
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Kroger
03.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Supervisor
Kroger
11.2021 - 03.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Kept track of all Employee's breaks and Lunch times.
Animal Caretaker
St Francis Animal Shelter
04.2021 - 07.2021
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Server
Dennys Resturant
04.2019 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Trainer
McDonald's
05.2017 - 03.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Helped customers in many ways such as, answering questions, fixing any issues, and processing orders.
- Opened the store and regulated my time to get everything ready
Education
Associate of Arts - Transfer Degree
Pierce College
Puyallup, WAHigh School Diploma -
Puyallup High School
Puyallup, WA06.2019
Skills
- Awareness Campaigns
- Staff Development
- Safety Protocols and Risk Management
- Wholesale Ordering
- Insurance Claim Processing Software
- Prescription Review
- Assisting Pharmacists
- Patient Education
- Mathematical Aptitude
- Dispensing Medications
Legal Name
My legal name is Heather Mokihana Casey
I plan to get it legally changed in the near future.
Timeline
Pharmacy Technician
Kroger
03.2022 - Current
Supervisor
Kroger
11.2021 - 03.2022
Animal Caretaker
St Francis Animal Shelter
04.2021 - 07.2021
Server
Dennys Resturant
04.2019 - 09.2019
Trainer
McDonald's
05.2017 - 03.2019
Associate of Arts - Transfer Degree
Pierce College
High School Diploma -
Puyallup High School