Ashton Clifford
Eatonton,GA
Summary
Professional with a background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.
Customer service professional with sharp focus on enhancing customer experiences and streamlining processes. Valued for fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving abilities and customer-centered approach.
Overview
6
6
years of professional experience
Work History
Store Manager
The Cigar Shoppe
01.2021 - 02.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Coordinated with participating vendors during event planning.
Farm Hand
L&N Farms
06.2023 - 05.2024
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Scheduled farrier and vet appointments regularly.
- Prepared horses for specific competitions or tasks.
Server
Buffalo Wild Wings
09.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Store Manager
Blush Ivey Boutique
07.2020 - 03.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Customer Service Manager
Walmart
02.2020 - 12.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Floor Manager
Adidas
08.2019 - 04.2020
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 6 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Education
Bachelor of Arts - History
Georgia College And State University
Milledgeville, GA05-2025
Certification - Paralegal Studies
Georgia Southern University
Statesboro, GA05-2025
High School Diploma -
Dawson County High School
Dawsonville, GA05-2021
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Legal research
- Proficient in MS office
- Client communication
- Document drafting
- Research and data collection
- Event planning
- Event marketing
- Social media management
Timeline
Farm Hand
L&N Farms
06.2023 - 05.2024
Server
Buffalo Wild Wings
09.2021 - 02.2022
Store Manager
The Cigar Shoppe
01.2021 - 02.2025
Store Manager
Blush Ivey Boutique
07.2020 - 03.2021
Customer Service Manager
Walmart
02.2020 - 12.2020
Floor Manager
Adidas
08.2019 - 04.2020
Bachelor of Arts - History
Georgia College And State University
Certification - Paralegal Studies
Georgia Southern University
High School Diploma -
Dawson County High School
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