Ashton Davenport
816 Voltamp Dr. Fort Worth,TX
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged strong work ethic and safe food handling at Fitzgerald to elevate dining experiences. Skilled in guest engagement and quality control, I adeptly managed service expectations, contributing to a significant reduction in order discrepancies and fostering positive relationships with patrons. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Fitzgerald
07.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Assistant Manager
Jimmy Johns Gourmet Subs
08.2021 - 05.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server
Cheddars Scratch Kitchen
05.2023 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
BBA - Accounting And Finance
The University of Texas At Arlington
Arlington, TX05.2027
High School Diploma -
Brewer High School
Fort Worth, TX05.2023
Skills
- Safe Food Handling
- Table Bussing
- Order Management
- Food Running
- Guest Engagement
- Table Setting
- Quality Control
- Exceptional customer service
- Strong Work Ethic
- Order Accuracy
- Wine service
Accomplishments
FCCLA Server of the Year 2023
Certification
TABC Certified
Food Handler Certified
Timeline
Server
Fitzgerald
07.2024 - Current
Server
Cheddars Scratch Kitchen
05.2023 - 09.2023
Assistant Manager
Jimmy Johns Gourmet Subs
08.2021 - 05.2024
BBA - Accounting And Finance
The University of Texas At Arlington
High School Diploma -
Brewer High School
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