Ashton DeLay
Lee's Summit,MO
Summary
Conscientious in customer service with 10+ years of experience in solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Project Support Coordinator
Kiewit
10.2020 - Current
- Coordinated material needs of 50+ power projects over 16 districts.
- Coordinated repair of tools/materials coming back from demobbing projects.
- Developed and maintained relationships with all senior management on site at all projects.
- Trained new FE's and existing FE's on how to utilize internal rental program.
- Developed and presented project mob and demob meetings.
- Worked with other departmental staff to answer questions and resolve problems.
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Created, prepared, and delivered reports to various departments.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with project requirements.
- Forecasted production schedules and adjusted plans to accommodate changes in project demands.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Devised and implemented efficient processes for production tracking and inventory control.
- Maintained effective and lasting vendor relationships.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Kept up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Analyzed market trends and identified optimal sources of supply to maximize cost savings.
- Oversaw inventory control, accounting, and supply reports.
- Utilized software to order, track and invoice product shipments.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
- Traveled to project sites to conduct material audits.
- Conducted meet and greets with various new and an existing vendors.
- Adhered to all company safety standards at all times.
- Conducted tours and presentations of our facility to new FE's and other department heads in order to create an unified effort to show cost efficiency of our operation.
Morton's Grille- Server, J.C. Nichols Pkwy
09.2014 - 07.2015
- Write guests food orders on order slips, memorize orders and enter all orders correctly into point of sale terminal
- Lead server for all private dining room parties. POC for all private dinners/luncheons.
- Coordinated with managers and kitchen staff to time out courses with all large private events
- Completed all necessary paperwork for Sales Manager and closing manager for follow up regarding service of private dining room experiences
- Explain of various menu items are prepared, describing ingredients and cooking methods
- Stock service areas with supplies such as coffee, tea, table wear sets and linens
- Swarmed served all tables
Operations Manager
Harvey's Restaurant, W Pershing
04.2014 - 09.2014
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Handle cash and credit card receipts by making daily deposits
- Maintain food and equipment inventories
- Schedule staff hours and assign duties
- Test cooked food by tasting and smelling to ensure palatability and flavor conformity
- Review work procedures and operational problems to determine ways to improve service performance or safety
- Attended weekly manager meetings with other managers and GM
- Greet guests and escort them to seats
- Reprimanded staff with verbal/written warnings
- Followed up with guest complaints to ensure gratification
- Coordinated seating and food prep for 1500+ guests for Easter and Mothers Day brunch
Project Manager
Installation and Service Technologies, 8340 Mission
04.2013 - 04.2014
- Develop relations with projects point of contact and meet all their needs during projects duration through start to finish
- Develop or update any information with project including; funding, staffing, installation and completion dates into HEAT
- Manage project execution to assure adherence to budget, schedule and scope
- Prepare project status reports for all of projects by collecting, summarizing and analyzing all data for point of contacts and customers
- Developed implementation plans with all new projects new to the company with lead technicians and all others on project team to ensure 100% understanding of project
- Monitor and track all deliverables at the end of each project
- Schedule and facilitate in bi-weekly meetings with clients and all other project team members along with technicians
- Created scopes of work for new and existing projects with legal aids
Hostess/Cashier/Curbside
The Cheesecake Factory
05.2007 - 09.2020
- Breaks in time due to a move and birth of my son.
- Provided guests with friendly welcoming entrance upon arrival at the restaurant
- Sat all guests at appropriate tables
- Coordinated with management during wait times during lunch and dinner rushes
- Answered phones, gave directions, took to-go orders and answered all restaurant related questions.
- Worked with all members of the restaurant to ensure complete guest satisfaction
- Worked curbside/to go during COVID shut down.
Education
Associates of Applied Science - Environmental Science
University Central Missouri
05.2020
Xenon International Academy
2010
Blue Valley High School
2007
Skills
- Program Management
- Public Speaking
- Team Coordination
- Technical Support
- Vendor Sourcing
- Data Collection
- Document Oversight
- Assignment and Project Coordination
- System Optimization
- Engineering, Procurement, and Construction Management
- Operational Improvements
- Client Service
Timeline
Project Support Coordinator
Kiewit
10.2020 - Current
Morton's Grille- Server, J.C. Nichols Pkwy
09.2014 - 07.2015
Operations Manager
Harvey's Restaurant, W Pershing
04.2014 - 09.2014
Project Manager
Installation and Service Technologies, 8340 Mission
04.2013 - 04.2014
Hostess/Cashier/Curbside
The Cheesecake Factory
05.2007 - 09.2020
Associates of Applied Science - Environmental Science
University Central Missouri
Xenon International Academy
Blue Valley High School