Ashton Dischar
Independence,KY
Summary
Hardworking server, busser, and barback with a proven track record of building strong relationships and effectively managing time in fast-paced restaurant environments. Demonstrated ability to handle tables of all sizes with precision and exceptional service skills. Committed to meeting customer needs, driving satisfaction, and fostering long-term loyalty. Highly motivated individual eager to take on new challenges and constantly improve. Known for a strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working independently and quickly acquiring new skills. Organized employee with a keen focus on time management and organizational efficiency. Seeking entry-level opportunities to expand skills while contributing to company growth. Equipped with excellent problem-solving abilities, a strong willingness to learn, and exceptional communication skills. Ready to contribute to team success and achieve positive results. Enthusiastic about taking on new challenges and dedicated to advancing organizational objectives with unwavering dedication. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Proficient in leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
9
9
years of professional experience
Work History
Preweigher of Chemicals/Forklift Operator
L’Oreal
04.2024 - 12.2024
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Weighed materials or products to record weight or other production data on tags or labels.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Server
Texas Roadhouse Steakhouse
09.2017 - 01.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Addressed complaints to kitchen staff and served replacement items.
- Accurately recorded orders on cash register and point-of-sale system.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Maintained records of transactions made during shift as required by law or company policy.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Garnished dishes and beverages to serve visually appealing menu items.
- Responded to ad hoc cleaning duties at end of shift.
Cashier
McDonald's Restaurant
11.2015 - 07.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Used suggestive selling techniques to promote add-on sales.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Some College (No Degree) - Computer Programming
Gateway Community And Technical College
Covington, KYHigh School Diploma -
Simon Kenton High School
Independence, KY06-2018
Skills
- Guest Engagement
- Professional Appearance
- Point of Sale (POS) System Operations
- Relationship Management
- Price Memorization
- Sales Expertise
- Menu Knowledge
- Sales Techniques
- Suggestive Selling
- Menu Memorization
- Strong Work Ethic
- Effective Customer Upselling
- Order Accuracy
- Menu Presentation
- Positive and Professional
- Item Promotion
- Service Prioritization
- Supply Restocking
- Efficient Time Management
- Promoting Events
- Self-Driven and Motivated
- Collaborative Teamwork
- Creative Thinking
- Continuous Improvement
- Multitasking
- Analytical Thinking
- Relationship Building
- Goal Setting
- Professionalism
- Decision-Making
- Emotional Control
- Problem-Solving Abilities
- Reliability
- Time Management
- Attention to Detail
- Active Listening
- Precise Measurements
- Passionate
- Problem-solving
- Teamwork and collaboration
- Equipment operation
- Effective communication
- Efficient multitasking
- Forklift operation
- Hand and power tools
- Tool operation
- Heavy equipment operation
- Production procedures
- Hand-eye coordination
- Plant safety
- Data entry
Timeline
Preweigher of Chemicals/Forklift Operator
L’Oreal
04.2024 - 12.2024
Server
Texas Roadhouse Steakhouse
09.2017 - 01.2024
Cashier
McDonald's Restaurant
11.2015 - 07.2017
Some College (No Degree) - Computer Programming
Gateway Community And Technical College
High School Diploma -
Simon Kenton High School
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