Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Representative/ Social Media Marketing
Apricot Lane Boutique
Louisville, KY
10.2023 - Current
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Conducted market research to identify potential customers and their needs.
Created detailed reports on daily, weekly, and monthly sales activity.
Collaborated with other departments such as marketing, finance, logistics.
Maintained accurate records of all sales and prospecting activities.
Assisted in developing promotional materials such as flyers, brochures.
Listened to customer needs to identify and recommend best products and services.
Managed the daily operations of all assigned social media accounts.
Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
Researched industry trends and competitors' activities to develop new ideas for content creation.
Assisted in developing strategies for increasing followership and engagement rates.
Optimized posts for SEO purposes by researching relevant keywords and hashtags.
Implemented SEO best practices in social media content to improve visibility and drive website traffic.
Developed and implemented comprehensive social media strategies to increase brand visibility and engagement across multiple platforms.
Administrative Student Worker
Western Kentucky University Env. Health and Safety
Bowling Green, KY
05.2021 - 10.2022
Assisted with the organization of student files and documents.
Compiled data for reports and presentations.
Scheduled meetings and appointments for faculty members.
Prepared agendas for departmental meetings.
Created spreadsheets using Microsoft Excel to track student information.
Entered data into databases in an accurate and timely manner.
Proofread documents prior to submission or publication.
Assisted with maintaining the department's website content.
Assisted with event planning and implementation.
Provided customer service assistance when needed.
Drafted financial documents, reports and forecast projections.
Monitored and responded to general inquiries received via email and telephone, directing them to appropriate personnel.
Sales Associate
Hibbett Sporting Goods
Bowling Green , KY
10.2020 - 04.2021
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Maintained up-to-date knowledge of store merchandise and policies.
Processed transactions using a point-of-sale system.
Organized stockroom shelves according to size, color or style.
Built relationships with customers to encourage repeat business.
Maintained records related to sales for store management.
Prepared merchandise for purchase or rental.
Ticketed, arranged and displayed merchandise to promote sales.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Recommended, selected and located merchandise based on customer desires.