Ashton Dunn
Elberton,GA
Summary
High-performing Warehouse and Customer Service Professional with solid experience in processing and preparing orders for shipment. Proven track record of success in service delivery, proven multitasking abilities, conducting quality checks and meeting production goals. Strong problem-solving skills and committed to providing high-quality service. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shipping Warehouse Assistant
Matthews International
04.2023 - Current
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Completed fast loading and unloading of trucks scanning in all items being received making record they were at our location
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Checked and rechecked orders before packaging and shipping items.
- Followed safe handling processes for different types of loads and materials.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Handled day-to-day shipping and receiving overseeing more than 3 trucks per day.
Warehouse Administrative Assistant
Matthews International
01.2018 - 02.2022
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Education
No Degree - Business Administration And Management
Athens Technical College
Elberton, GAHigh School Diploma -
Elbert County High School
Elberton, GA2016
Skills
- Computer Tracking
- Product and Materials Sorting
- Handheld Computers
- OSHA Standards
- Recordkeeping Accuracy
- Safety Violations
- Warehouse Procedures
- Inventory Monitoring and Management
- Handheld Scanners
- Barcode Labeling
- Teamwork Skills
- Shipping and Receiving Processes
- Customer Experience
- Quality Production
- Prepare Documents
- Performance Goals
- Safety Meetings
- Customer Support
Certification
OSHA General Industry Course
Timeline
Shipping Warehouse Assistant
Matthews International
04.2023 - Current
Warehouse Administrative Assistant
Matthews International
01.2018 - 02.2022
No Degree - Business Administration And Management
Athens Technical College
High School Diploma -
Elbert County High School