Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashton Fountain

Panama City

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Contracts Supervisor

Wyndham Vacation Ownership
10.2024 - Current
  • Served as liaison between legal, finance, and operational departments during contract development and execution phases.
  • Trained new team members on departmental procedures, contributing to overall team productivity and success.
  • Enhanced communication between departments by providing regular updates on contract status and potential issues.
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collaborated with sales teams to create tailored contracts that met the unique needs of each client.
  • Ensured accuracy in contract creation through diligent proofreading and attention to detail.
  • Enhanced contract processing efficiency by streamlining workflows and implementing best practices.
  • Stayed up-to-date with industry trends and regulations to ensure compliance in all contractual agreements.

Business Operations Coordinator

Wyndham Vacation Ownership
06.2019 - 10.2024
  • Check in and out guests that are qualified for a timeshare presentation
  • Validate guest thoroughly with specific qualifications
  • Answer customer inquires, took messages and transferred calls for business needs
  • Served as a liaison between departments to promote collaboration in achieving shared objectives.
  • Collected, arranged, and input information into database system.
  • File and secure Documents per appropriate procedures
  • Maintain financial accuracy for deposits and refunds
  • Prepare premiums that were validated for guest
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Trained new hires, providing information, and insight into corporate policies and procedures.

Customer Service Associate

Winndixie
01.2016 - 06.2019
  • Managed returns and exchanges, maintaining professionalism while adhering to company policies.
  • Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
  • Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
  • Maintained a clean and organized front end area, ensuring a positive shopping experience for all customers.
  • Provided exceptional service for customers by quickly processing transactions and answering questions.
  • Assisted in training new team members, sharing best practices for providing excellent customer service.
  • Balanced tills , registers and safe
  • verification of inventory for lotto
  • Assisted with maintaining clean and organized store appearance.
  • Worked together with cashiers to guarantee customer satisfaction.

Education

High School Diploma -

North Bay Haven
Panama City, FL
08-2017

Skills

  • Process management
  • Detail-oriented data management
  • Inventory Management
  • Proficient in Microsoft Excel
  • Strong customer support skills
  • Effective communication skills
  • Goal oriented

Accomplishments

  • Achieved Administrator of the year 2022 through effectively helping with business operations needs
  • Achieved two quarterly awards for Business operations

Certification

  • CNP - Certified Notary Public

Timeline

Contracts Supervisor

Wyndham Vacation Ownership
10.2024 - Current

Business Operations Coordinator

Wyndham Vacation Ownership
06.2019 - 10.2024

Customer Service Associate

Winndixie
01.2016 - 06.2019

High School Diploma -

North Bay Haven

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