Ashton Gulley
Snow Camp,NC
Summary
Following my dreams; bringing a strong work ethic along with natural leadership and problem-solving skills. Self-motivated eager to learn more. I have years of self and assisted training attending to terminally ill or diseased family members. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Mcdonalds ice age management
Burlington, NC
06.2022 - 12.2023
- Trained new employees on procedures, policies, and job functions.
- Ensured proper stock levels were maintained throughout the shift.
- Addressed any issues or concerns raised by staff during shifts.
- Reinforced rules to promote superior employee performance.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Adhered to all health and safety guidelines while managing the shift.
- Monitored performance of staff to ensure quality standards were met.
- Assisted in the development of short-term goals for each shift.
- Ensured compliance with all safety regulations during shifts.
- Enforced company policies and procedures in a consistent manner.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Taught staff upselling techniques to meet revenue targets.
- Kept up-to-date with changes in industry regulations and best practices.
- Prepared reports detailing shift activity and presented them to management.
- Maintained accurate records of employee attendance and payroll data.
- Managed daily cash intake by counting out registers and tabulating profits.
- Directed and led employees and team members on effective operations, methods and procedures.
- Helped employees accomplish tasks during peak periods.
- Coached employees on interactions with customers to drive exceptional service.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movement.
- Communicated with other shift managers to facilitate continuum of customer service.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Identified needs of customers promptly and efficiently.
Cook
Zaxby's
Mebane, NC
05.2018 - 01.2021
- Cook food to regulations, maintain and follow OSHA guidelines, clean and maintain equipment
Assistant Manager
Little Caesar's
Burlington, NC
12.2016 - 01.2018
- Manage money deposits, maintain and follow OSHA guidelines, manage inventory
Grill
Shak's Dairy Castle
Elon, NC
08.2014 - 07.2016
- Take orders, serve customers based on wants and needs, stock and manage inventory, maintain and follow OSHA guidelines, assess and clean equipment
Key Holder
Jersey Mikes Subs
Burlington, NC
05.2012
- Manage inventory and orders, responsible for opening and closing management duties, handle customer problems and needs, maintain and follow OSHA guidelines, assess equipment functions
Education
Associates Degree in Clinical Medical Assisting -
Independence University
01.2021
Skills
- Taking and recording vital signs
- 13 years one on one in customer service
- Studies of electronic health records
- Patience and management skills
- Training to prepare invoices/letters
- Maintaining inventory and order forms
- Administering oral medications and insulin
- Eager to continue learning
- Maintaining daily logs for physicians
- Planning out dietary need
- Organizational skills
- Public speaking and communication studies
- Team Motivation
- Operations Management
- Rules Enforcement
- Policy Enforcement
- Employee Training
- Workplace Safety
- Equipment Troubleshooting
- Staff Development
- Quality Assurance
- Safety Compliance
- Training and Mentoring
- Documentation and Reporting
- Staff Motivation
- Decision-Making
- Mentoring and Coaching
- Payment Processing
- Schedule Management
- Delegating Work
- Relationship Building
- Opening and Closing Procedures
- Flexible Schedule
- Punctual and Reliable
- Handling Customer Complaints
- Shift Checklists
- Energetic and Enthusiastic
- Interpersonal Skills
- Compliance Understanding
- Cash Handling
- Tech-Savvy
Certification
- Associate degree in Clinical Medical Assisting
- CPR certified with American Health Care Academy
- Certificate of Completion of Independence University Residency Program
- Consistent GPA leading to a President List Award
Timeline
Shift Lead Manager
Mcdonalds ice age management
06.2022 - 12.2023
Cook
Zaxby's
05.2018 - 01.2021
Assistant Manager
Little Caesar's
12.2016 - 01.2018
Grill
Shak's Dairy Castle
08.2014 - 07.2016
Key Holder
Jersey Mikes Subs
05.2012
Associates Degree in Clinical Medical Assisting -
Independence University
- Associate degree in Clinical Medical Assisting
- CPR certified with American Health Care Academy
- Certificate of Completion of Independence University Residency Program
- Consistent GPA leading to a President List Award
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