Ashton Hendrickson
Seffner,FL
Summary
Experienced in office management and administration, excelling at optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader, seamlessly integrating advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams, committed to ensuring operational and service excellence throughout the organization.
Overview
11
11
years of professional experience
Work History
Sr. Spec, Global Revenue Cycle Strategies
Ensemble Health Partners
2021.04 - Current
- Developed training materials and operating manuals
- Promoted a collaborative work environment
- Contributed to global revenue cycle strategies as a senior specialist
- Boosted overall productivity and quality of operations
- Streamlines QA protocols, enhancing system efficiency and compliance
- Elevated team efficiency by refining global revenue cycle processes
- Introduced advanced training tools, enhancing team competence and workflow
- Optimized compliance through meticulous QA system revisions
- Fostered team synergy to boost productivity and operational quality
- Analyzed and improved operational manuals to increase process clarity.
- Supported clinical team members with revenue cycle procedures and addressed issues.
- Monitored and guided revenue cycle operations.
Physician Support Specialist 2
TGMG Hepatology
2017.07 - 2018.06
- Maintain confidentiality of medical records in compliance with regulations
- Provide accurate patient information to physicians and other medical personnel
- Utilize various computer applications for database management and word processing
- Streamlined data entry processes, enhancing efficiency and accuracy in patient record management
- Optimized patient classification to DRGs, improving billing accuracy and compliance
- Facilitated effective communication between patients and physicians, ensuring clarity and care quality
- Maintained high confidentiality standards for medical records, adhering strictly to regulatory requirements
- Ensured precise management of medical databases, boosting data retrieval efficiency
- Enhanced physician decision-making by providing timely and accurate patient data
- Supported clinical staff by delivering essential patient information, enhancing workflow
- Boosted patient data retrieval speed through optimized database management.
Physician Support Specialist 2
TGMG Cardiology
2015.05 - 2017.07
- Enhanced patient data management, ensuring confidentiality and compliance
- Streamlined clerical tasks, improving office efficiency
- Collaborated with medical team to clarify diagnoses
- Boosted care improvement efforts through meticulous record-keeping
- Innovatively used DRGs for patient assignment, enhancing treatment planning
- Managed data entry and patient record accuracy, ensuring top-tier data integrity
- Streamlined patient data processing, boosting retrieval efficiency and compliance
- Facilitated secure, compliant information release, supporting patient care and privacy
- Advanced medical record systems, contributing to future-focused healthcare improvements
- Implemented new EHR software, reducing patient wait times by 15%
- Developed a patient-centric data system that improved treatment accuracy and patient satisfaction.
Physician Support Specialist
TGMG Primary Care
2013.08 - 2015.05
- Safeguarded patient medical records ensuring confidentiality and compliance with regulations
- Streamlined the retrieval process of patient records for medical personnel
- Implemented a health record indexing system for efficient data collection and analysis
- Successfully resolved coding discrepancies through regular team meetings and consultations
- Enhanced the accuracy of diagnosis-related groups assignment through effective use of software
- Streamlined data entry processes, enhancing accuracy and efficiency
- Boosted compliance with regulations through meticulous record review
- Facilitated team meetings to resolve coding discrepancies, ensuring data integrity
- Maintained high confidentiality standards for all patient records as required
- Reduced record retrieval times by implementing an efficient indexing system
- Supported team dynamics to enhance data integrity and resolve discrepancies.
Education
CRCR -
CRCR
05.2024
Bachelor's in Healthcare Management - undefined
Rasmussen College-Florida
Tampa, FL09.2019
Skills
- Clerical Experience
- Financial Report Writing
- Proofreading
- Word Processing
- Accounting
- Help Desk
- Presentation Skills
- Microsoft Windows
- Management
- Technical Support
- Data analysis skills
- Epic
- Insurance verification
- CPT coding
- Managed care
- Medical terminology
- EMR systems
- ICD-9
- ICD-10
- Analysis skills
- Medical office experience
- Medicare
- Documentation review
- Medical scheduling
- Transcription
- Customer support
- Data collection
- Medical billing
- Anatomy Knowledge
- Medical Records
- Medical Coding
- Hospital Experience
- Statistics
- Data Entry
- Workers' Compensation
- Multi-line Phone Systems
- HIPAA
- Problem-solving
- Flexibility
- Team Work
- Reliability
- Acute care
- Medical collection
- Quality assurance
- Case management
- Home care
- Microsoft Access
- Primary care
- Pediatrics
- Leadership
- HCPCS
- Pivot tables
- SharePoint
- Data management
- EHR systems
- VPN
- Databases
- Insurance Verification
- Medical Billing
- Data Analytics
- Collections Management
Timeline
Sr. Spec, Global Revenue Cycle Strategies
Ensemble Health Partners
2021.04 - Current
Physician Support Specialist 2
TGMG Hepatology
2017.07 - 2018.06
Physician Support Specialist 2
TGMG Cardiology
2015.05 - 2017.07
Physician Support Specialist
TGMG Primary Care
2013.08 - 2015.05
CRCR -
CRCR
Bachelor's in Healthcare Management - undefined
Rasmussen College-Florida
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