Ashton Hughes

Enthusiastic with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for property transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 4 years in field. Background includes working in both administrative and customer-facing positions. Top strengths include data entry and payment processing.

• Maintained current DMV title regulation knowledge for each state and processed compliant paperwork. Managed and filed paperwork to transfer vehicle ownership title from purchaser to insurance companies. Processed and maintained title files, implementing security measures to protect data. Posted and tracked titling transactions and completed month-end accounting reports. Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems. Delivered Fast, Friendly and knowledgeable service for routine questions and service complaints. Assisted customers with making payments or establishing payment plans to bring accounts current. Addressed inquiries, resolved customer issues and managed customer relations. Operated multi-line phone system and online messaging system to communicate with customers. Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.