I am dedicated to achieving my work goals accurately and efficiently. Great ability to build relationships with customers and coworkers. Trustworthy and dependable in my professional and personal life. Fun, energetic and outgoing person.
Overview
5
5
years of professional experience
Work History
In-Shop Worker
Jimmy John's
Zeeland, MI
05.2024 - Current
Prepare and assemble sandwiches according to customers' specifications.
Provide exceptional customer service by addressing customers' questions and resolving issues promptly.
Collaborate with team members to improve workflow efficiency during peak hours.
Assist in training new employees on food preparation and customer service protocols.
Ensure efficient daily operations and timely completion of tasks.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness requirements.
Passed assessment to advance to higher tier employee.
Cafe Team Member
Zeeland East High School Cafe
Zeeland, MI
11.2023 - 05.2024
Provided excellent customer service while taking customers' customized drink orders.
Handled front counter register.
Used POS system to accurately enter customer's orders.
Processed cash, debit card and electronic transactions.
Managed a line of customers efficiently during peak hours.
Referee
Zeeland Recreation
Zeeland, MI
09.2021 - 11.2022
Refereed youth football.
Reduced disputes by making accurate and timely calls on plays and penalties.