Summary
Overview
Work History
Education
Skills
Timeline
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Ashton Lancaster

West Fork,AR

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer relations. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Lawn Care Specialist

Montgomery Lawn Services
05.2019 - 06.2023
  • Developed lasting customer relationships and grew network over time.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained routine landscaping schedules to boost lawn health.
  • Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.

Assistant Teacher

Fayetteville Montessori School
02.2018 - 05.2019
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Completed daily reports, meal count sheets, and attendance logs.

Cashier/Customer Service Representative

Toys R Us
07.2016 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Greenland High School
Greenland, AR
05.2016

Skills

  • Active Listening
  • Customer and Client Relations
  • Multi-Line Telephone Systems
  • Sorting and Labeling
  • Telephone Skills
  • Time Management
  • Organization and Efficiency
  • Microsoft Office
  • Records Preparation

Timeline

Lawn Care Specialist

Montgomery Lawn Services
05.2019 - 06.2023

Assistant Teacher

Fayetteville Montessori School
02.2018 - 05.2019

Cashier/Customer Service Representative

Toys R Us
07.2016 - 03.2018

High School Diploma -

Greenland High School

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Ashton Lancaster