Ashton Lawens
Charlotte
Summary
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
TCC Wireless
06.2021 - 04.2025
- By delivering exceptional results, I was promoted from an entry level position.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted in recruiting, hiring and training of team members.
Machine Operator
Portland Products
09.2020 - 05.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
Shift Leader
Border Foods Inc.
02.2018 - 09.2020
- By delivering exceptional results, I was promoted from an entry level position.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
Education
High School Diploma -
Hastings High School
Hastings, MI06-2019
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Sales leadership
- Staff management
- Upselling and cross selling
- Store operations
- Friendly and positive
- Coaching and mentoring
- Accurate money handling
Timeline
Retail Store Manager
TCC Wireless
06.2021 - 04.2025
Machine Operator
Portland Products
09.2020 - 05.2021
Shift Leader
Border Foods Inc.
02.2018 - 09.2020
High School Diploma -
Hastings High School
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