Ashton Lilly
Henrico,VA
Summary
Proven track record in enhancing customer experience and streamlining financial operations, demonstrated during tenure at Doreen Creel-Wood Accounting. Skilled in customer service and time management, adept at fostering team collaboration while maintaining confidentiality. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
7/11 Convenience Store
02.2024 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
Extended Stay America
10.2022 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Payroll Clerk
Doreen Creel-Wood Accounting
08.2021 - 10.2022
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Education
Business Management
John Tyler Community College
Chester, VAHigh School Diploma -
Colonial Heights High School
Colonial Heights, VA06.2012
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
7/11 Convenience Store
02.2024 - 06.2024
Front Desk Receptionist
Extended Stay America
10.2022 - 10.2023
Payroll Clerk
Doreen Creel-Wood Accounting
08.2021 - 10.2022
Business Management
John Tyler Community College
High School Diploma -
Colonial Heights High School