Ashton Lorenz
Mission Viejo
Summary
Proven track record of delivering exceptional results through strategic planning, innovative problem solving, and effective leadership. Skilled in trouble shooting, mechanically inclined and customer service. Passionate about trouble shooting systems of service while also learning more about the engineering. Looking for entry level long term position where I can learn and grow within the industry.
Overview
2
2
years of professional experience
Work History
Fire Sprinkler Technician
Davis Fire Protection
02.2024 - 08.2025
- Fire Sprinkler Technician with a good background in the installation/fabrication, inspection, maintenance, and repair of fire sprinkler systems in commercial and residential properties.
- Skilled in reading blueprints and technical drawings to ensure compliance with safety codes and regulations.
- Proficient in performing routine inspections, testing, and troubleshooting of sprinkler systems to ensure optimal functionality and compliance with NFPA standards.
- Strong ability to identify and resolve issues related to system malfunctions and provide preventative maintenance.
- Known for attention to detail, high safety standards, and the ability to work efficiently in both team-based and independent environments.
Driver/Sales Trainee
Hirsch Pipe & Supply Co.
08.2024 - 03.2025
- Company Overview: a leading distributor of plumbing and industrial supplies.
- Dedicated and detail-oriented professional with experience working at Hirsch Pipe and Supply, a leading distributor of plumbing and industrial supplies.
- Proficient in managing inventory, assisting customers with product selections, and ensuring accurate order fulfillment.
- Demonstrated ability to collaborate effectively with cross-functional teams to maintain smooth operations and provide excellent customer service.
- Skilled in warehouse management, stock organization, and maintaining an organized environment for maximum efficiency.
- Adept at troubleshooting product-related inquiries, offering technical assistance, and delivering high-quality service in a fast-paced work setting.
- A leading distributor of plumbing and industrial supplies.
Valet Manager
Towne Park
05.2023 - 02.2024
- Directed daily operations of the valet parking department, overseeing a team of valet attendants across multiple shifts to ensure smooth and efficient guest vehicle handling.
- Delivered exceptional customer service experiences by training and supervising staff in hospitality standards, professional conduct, and safe vehicle handling.
- Managed the scheduling, hiring, onboarding, and performance evaluation of valet personnel to maintain appropriate coverage and high service standards.
- Coordinated with hotel/event management, security, and transportation teams to ensure seamless traffic flow and parking logistics, especially during peak hours or special events.
- Implemented operational procedures for vehicle intake, retrieval, key tracking, and loss prevention to safeguard guest property and reduce liability risks.
- Responded promptly and professionally to guest complaints, damage claims, or service issues, ensuring resolution and maintaining guest satisfaction.
- Maintained accurate logs and reports for vehicle movement, shift activities, incident documentation, and daily revenue (if valet was fee-based).
- Monitored and enforced adherence to safety regulations, including proper driving protocols, vehicle inspection standards, and use of traffic cones and signage.
- Controlled inventory of valet supplies (e.g., tickets, cones, radios, uniforms) and collaborated with maintenance teams to ensure the upkeep of valet equipment and booths.
- Analyzed guest traffic patterns to recommend process improvements, staffing adjustments, and service enhancements, resulting in a [X]% improvement in service time or customer satisfaction scores.
Education
Associates degree - Civil Engineering
Santa Ana College / Orange Coast College
02.2025
Diploma - undefined
Mission Viejo High School
06.2022
Timeline
Driver/Sales Trainee
Hirsch Pipe & Supply Co.
08.2024 - 03.2025
Fire Sprinkler Technician
Davis Fire Protection
02.2024 - 08.2025
Valet Manager
Towne Park
05.2023 - 02.2024
Diploma - undefined
Mission Viejo High School
Associates degree - Civil Engineering
Santa Ana College / Orange Coast College
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