Ashton Luke
Texas City,Tx
Summary
Dynamic and results-oriented professional, adept in administrative coordination and fostering strong relationships. Excels in organizational skills and detail-oriented data input, enhancing workflow efficiency. Renowned for exceptional client support and creating positive environments.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
11
11
years of professional experience
Work History
Pre-K Teacher
Methodist Children's Program
08.2024 - Current
- Developed individualized lesson plans for diverse learning styles, promoting inclusive participation among all students.
- Designed creative art projects to promote fine motor skills, allowing children to express creativity while developing essential skills.
- Implemented behavior management strategies to cultivate respect and cooperation among students, promoting positive classroom atmosphere.
- Fostered a nurturing classroom environment by implementing engaging activities that encouraged social and emotional development.
- Encouraged cooperative play through structured group activities, nurturing teamwork and social interaction among peers.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
Office Administrator
Katie's Seafood Market
07.2022 - 05.2024
- Enhanced workflow with systematic task prioritization.
- Scheduled and organized daily operational tasks to optimize team performance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
Front Desk Agent
Hilton Garden Inn Hotel
05.2021 - 05.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Constrained in Food & Beverage department and helped run banquets and special events.
Nanny
N/A
08.2013 - 03.2020
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Provided transportation to various activities.
- Maintained a loving relationship with several families and their growing children throughout the years.
Education
Bachelor of Arts - General Studies
Southern New Hampshire University
Hooksett, NH05-2019
Skills
- Client Support
- Administrative Coordination
- Effective Organizational Skills
- Organizational Coordination
- Detail-Oriented Data Input
- Clarity in Verbal and Written Expression
- Billing Administration
- Scheduling and calendar management
- Payroll Administration
- Financial Record Management
- Payroll Administration
- Timely Correspondence Handling
Timeline
Pre-K Teacher
Methodist Children's Program
08.2024 - Current
Office Administrator
Katie's Seafood Market
07.2022 - 05.2024
Front Desk Agent
Hilton Garden Inn Hotel
05.2021 - 05.2022
Nanny
N/A
08.2013 - 03.2020
Bachelor of Arts - General Studies
Southern New Hampshire University
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