Ashton Martin
Philadelphia,PA
Summary
Dynamic and engaging professional with a proven track record at SeaWorld Parks & Entertainment, Inc., excelling in customer service and multitasking proficiency. Skilled in POS software and fostering strong interpersonal relationships, consistently enhancing guest experiences. Demonstrates a keen ability to adapt to change, ensuring seamless front-of-house operations and guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Bonefish Grill
02.2024 - Current
To greet customers with gratitude and excitement when seating as well deal with phone calls and helping when needed around the restaurant.
Merchandise Ambassador
SeaWorld Parks & Entertainment, Inc.
03.2022 - 09.2022
To provide excellent service and knowledge for customers entering the park as well as goof customer service to shoppers and be able to handle money properly.
Education
Bachelor's Degree - Secondary Education
Widener University
Chester, PA05.2027
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail Oriented
- Professional Appearance
- POS Software
- Server Support
- Telephone reception
- Guest Relations
- Reservations
- Table Assignment Coordination
- Reservation coordination
- Seating arrangements
- Reservation Management
- Reservations Management
- Promotional knowledge
- Event Planning
- Front of House Organization
- Hospitality and accommodation
- Strong interpersonal skills
- Food allergy awareness
- Greeting guests
- Effective Multitasking
- Customer service expertise
- Cleaning and sanitation
- Interactive communication skills
- Phone Etiquette
- Food safety understanding
- Table Bussing
- Guest complaint resolution
- Guest Seating
- Guest Engagement
- Payment Processing
- Service prioritization
Certification
Servsafe certified
Timeline
Host
Bonefish Grill
02.2024 - Current
Merchandise Ambassador
SeaWorld Parks & Entertainment, Inc.
03.2022 - 09.2022
Bachelor's Degree - Secondary Education
Widener University