Assisted clients with inquiries, delivering quality customer service to enhance client satisfaction.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Rush MedSTEM Explorers
Rush Education and Career Hub
01.2021 - Current
After School Matters
01.2020 - Current
Education
Bachelor's Degree - Business
University of Illinois
Chicago, IL
12-2028
High School Diploma -
Lincoln Park High School
Chicago, IL
01-2024
Skills
Customer relationship management
Customer service
Effective communication
Time management
Effective multitasking
Team collaboration
Strong teamwork
Conflict resolution
Problem solving
Volunteer Experience
Lil Einstein Academy Daycare, Volunteer, 06/01/18, Assisted staff with classroom supervision and activities, Supported early childhood learning through reading
Chinese Christian Union Church, Emergency Food Distribution Volunteer, 01/01/20, 12/31/20, Helped distribute food to over 200 families weekly during the COVID-19 pandemic
Feed My Starving Children Foundation, Annual Volunteer, Packaged meals for international hunger relief programs
Cradles to Crayons, Volunteer, 01/01/19, 12/31/19, Packing essential items for low-income children