Ashton Parham
New Braunfels,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.
Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills.
Overview
5
5
years of professional experience
Work History
Retail/Yard Staff Member
McCoy's Retail & Warehouse Distribution
11.2024 - 06.2025
- Ensured smooth operations by effectively coordinating deliveries, pickups, and shipments in the yard.
- Developed contingency plans for unexpected events such as inclement weather or staff shortages, maintaining yard functionality and productivity under various circumstances.
- Provided exceptional customer service while assisting clients with locating materials or providing information on products available in the yard.
- Effectively trained new employees on yard procedures, safety protocols, and company policies to ensure seamless integration into the team.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
Forklift Operator
Ashley Furniture Distribution Center
06.2024 - 11.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
Sales Associate
Hibbet Sports
10.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Blue Sky
06.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cook
Chili's Restaurant
07.2021 - 12.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Leader
Subway
03.2020 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Arts - Fashion Design
Mississippi State University
Starkville, MS2026
High School Diploma -
South Panola High School
Batesville, MS05.2022
Skills
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Positive Attitude
- Team Leadership
- Problem-Solving
- Flexible Schedule
- Team motivation
- Strong verbal and written communication
- Customer Service Management
- Team Collaboration and Leadership
- Conflict Resolution
- Staff education and training
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Warehouse operations
- Material handling
- Material packaging
- Shipping and receiving expert
Timeline
Retail/Yard Staff Member
McCoy's Retail & Warehouse Distribution
11.2024 - 06.2025
Forklift Operator
Ashley Furniture Distribution Center
06.2024 - 11.2024
Sales Associate
Hibbet Sports
10.2023 - 02.2024
Cashier
Blue Sky
06.2022 - 10.2023
Cook
Chili's Restaurant
07.2021 - 12.2021
Shift Leader
Subway
03.2020 - 06.2021
Bachelor of Arts - Fashion Design
Mississippi State University
High School Diploma -
South Panola High School
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