Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashton Patrick

MOUNTAIN HOME,Arkansas

Summary

Personal responsibility, the drive to help others, and the ability to connect with people are a few of the qualities that I cherish most. Experience in both customer service and office settings has given me the ability to adapt and connect with those around me, whether it be with co-workers, customers or clients. Organization and attention to detail are two of my strengths. Pride in a job well done comes from being self-motivated to reach goals each day by being a team player and/or working independently. A genuinely helpful and positive attitude are assets that I bring to the table. I'm not afraid to challenge myself to grow by learning new things and being a problem solver. I am a fairly quick learner and normally pick up on things quite easily. Customer service Organization Team management Communications Problem resolution Multitasking while keeping accurate information Professionalism in the workplace Keeping a positive attitude when faced with adversity Punctuality Adaptability Data Analysis Self-motivated

Overview

4
4
years of professional experience

Work History

Escrow Assistant

Alley Abstract Company
Mountain Home, AR
12.2021 - Current
  • Maintained open communication with lenders, brokers and borrowers.
  • Prepared estimated closing statements for buyer and seller.
  • Opened incoming orders and set up escrow files collecting all initial information for the title department and closing agent.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.

Assistant in Note Department

Century Bank Of The Ozarks
Gainesville, MO
08.2021 - 12.2021
  • Communicated with customers, ensuring that their accounts were kept private and transactions were taken care of properly.
  • Worked alongside loan officer, loan secretaries and other bank employee's to ensure that clients were taken care of and accounts were in order.
  • Demonstrated accountability by taking responsibility for decisions, actions and results.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Calculated fees due, interest and change for customer transactions.

Secretary/Loan Processing

Nosari Home Mortgage
Mountain Home, AR
01.2020 - 07.2021
  • Handled numerous calls per day to address customer inquiries and concerns
  • Maintained excellent attendance record, consistently arriving to work on time
  • Assisted senior-level credit officers with complex loan applications
  • Developed and maintained relationships with local real estate agents
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Maintained and reviewed over all email accounts ensuring to communicate with clients, quickly, professionally, and efficiently
  • Updated client information and records in multiple databases to ensure the best possible accuracy
  • Managed over seventy rental properties by renting units, updating rental logs, and communicating quickly and efficiently with tenants and maintenance to ensure that everything was maintained properly.

Hostess

Colton's Steak House & Grill
Mountain Home, AR
01.2019 - 08.2019
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt, courteous service to patrons
  • Maintaining accurate waitlist quotes while directing the seating of guest parties in an efficient manner
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Performing various cleaning and miscellaneous tasks around the restaurant
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Seating guests and ensuring an equitable balance of patrons for every server
  • Organize utensils and stocking / inventory

Errand Runner/File Organization

Strother Firm Law Firm
Mountain Home, AR
09.2017 - 05.2018
  • Helped to keep filing systems organized and up to date
  • Delivered files between firms, while maintaining client privacy and following all protocols
  • Worked with the courthouse and other firms to obtain client information
  • Handled multiple calls per day ensuring that clients were able to speak with the person best able to assist their needs.

Education

Associate in Business Administration - Business Administration

Arkansas State University Mountain Home
Mountain Home, AR

High School Diploma - Architecture

Mountain Home High School
2019

Skills

  • Customer Service
  • Organization
  • Team Management
  • Communication
  • Problem Resolution
  • Multitasking while keeping accurate information
  • Adaptability
  • Data Analysis
  • Punctuality
  • Self-Motivated
  • Keeping a positive and friendly attitude when faced with adversity
  • Sorting and Filing

Timeline

Escrow Assistant

Alley Abstract Company
12.2021 - Current

Assistant in Note Department

Century Bank Of The Ozarks
08.2021 - 12.2021

Secretary/Loan Processing

Nosari Home Mortgage
01.2020 - 07.2021

Hostess

Colton's Steak House & Grill
01.2019 - 08.2019

Errand Runner/File Organization

Strother Firm Law Firm
09.2017 - 05.2018

Associate in Business Administration - Business Administration

Arkansas State University Mountain Home

High School Diploma - Architecture

Mountain Home High School
Ashton Patrick