Ashton Redfern
FARMLAND
Summary
Dynamic Supply Chain Planner at Progress Rail, adept at enhancing processes and balancing supply and demand to optimize production. Proven expertise in project/time management and customer relationship management, successfully coordinating with suppliers and clients to drive project success and exceed expectations. Recognized for attention to detail and effective conflict resolution skills.
Overview
9
9
years of professional experience
Work History
Supply Chain Planner
Progress Rail A Caterpillar
Muncie
10.2023 - Current
- Evaluated and selected information or other technology solutions to improve tracking and reporting of materials or product distribution, storage or inventory.
- Kept supply and demand in balance to support production goals and optimize volume.
- Coordinated with suppliers to ensure timely delivery of goods.
- Conferred with supply chain planners to forecast demand or create supply plans.
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
Operations Manager and Designer
Purpose Renovations and Design
Greenwood
10.2020 - 10.2023
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
- Coordinated with contractors, architects and engineers to drive job success.
- Provided detailed estimates of material costs and time frames for each project.
- Attended regular meetings with team members throughout the duration of each project.
Premium Design and Customer Service Lead
MasterBrand
Richmond
08.2016 - 10.2020
- Implemented company processes to effectively resolve customer service issues.
- Directed customer service staff activities, including training, coaching and performance management.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
- Developed marketing materials such as brochures, flyers and website content.
Education
Bachelor of Science - Business Administration And Management
IPFW
Fort Wayne, IN05-2016
Skills
- Project management
- Customer relationship management
- Client presentation and communication
- Collaboration with contractors
- Attention to detail
- Time management
- Visual product development
- Conflict resolution
Timeline
Supply Chain Planner
Progress Rail A Caterpillar
10.2023 - Current
Operations Manager and Designer
Purpose Renovations and Design
10.2020 - 10.2023
Premium Design and Customer Service Lead
MasterBrand
08.2016 - 10.2020
Bachelor of Science - Business Administration And Management
IPFW
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