Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashton Saxon

Hawthorne

Summary

Dedicated professional with a strong background in customer service and cleaning, honed at Publix and Hood Techs. Proven ability to enhance workplace efficiency through effective time management and attention to detail. Skilled in chemical handling and problem-solving, consistently achieving high customer satisfaction and maintaining a safe, organized environment.

Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.

Overview

4
4
years of professional experience

Work History

Cleaner

Hood Techs
03.2024 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Apprentice Technician

Discount Tire
11.2021 - 03.2024
  • Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
  • Assisted senior technicians with complex repair tasks, leading to efficient and timely completion of projects.
  • Contributed to a positive workplace culture by actively participating in teambuilding activities and offering constructive feedback during performance reviews.
  • Helped keep facilities, equipment and tools operational with regular repairs and proactive maintenance.
  • Collaborated with team members to troubleshoot issues and develop effective solutions for repairing malfunctioning equipment.
  • Completed comprehensive training on various tools and equipment, increasing proficiency in technical skills.
  • Built strong relationships with clients through professional communication, attentive listening, and prompt resolution of concerns.
  • Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.

Customer Service Associate

Publix
03.2021 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Education

High School Diploma - EKG Technician

Forest High School
Ocala, FL
05.2021

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Customer service
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Attention to detail
  • Chemical handling
  • Health and safety compliance
  • Waste management
  • Problem-solving

Timeline

Cleaner

Hood Techs
03.2024 - Current

Apprentice Technician

Discount Tire
11.2021 - 03.2024

Customer Service Associate

Publix
03.2021 - 10.2021

High School Diploma - EKG Technician

Forest High School