Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashton Slagle

San Diego,CA

Summary

Aspiring network engineer with 3+ years of technical experience with DOD and experience with cloud services, server maintenance/deployment, ESXi provisioning and deployment, Active Directory Domain Services both via the Azure Suite and locally hosted

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sr. Test Engineer

King Technologies
05.2024 - Current
  • Provide technical and engineering expertise, and coordinate with Government Lab operations, engineering, and cybersecurity teams to ensure test event goals and requirements are met in accordance with required test documentation
  • Support installation, configuration, administration, modification, repair, operation, and removal of network C4I systems equipment on various network infrastructures in support of test event execution
  • Assist with on-site support at designated Government testing facilities for planning and project engineering of ISNS, CANES, and PEO C4I customers and other locations as required
  • Provide quality feedback to the Government that includes recommendations for improvements to the products under test and technical reports identifying risks associated with test conduct.

25B Information Technology Specialist/E4

United States Army National Guard
03.2021 - Current
  • Provide Tier II technical support to Army and federal personnel through remedy-based ticketing systems
  • Perform administration actions for troubleshooting assets such as multifunctional printers, laptops, and desktops workstations, and tech refreshing laptops through Active directory-based system
  • Install, configure, service, repair, and maintain IT systems in both a stand-alone and client-server environment, including Microsoft (MS) server, Defense Message Systems (DMS), and other authorized IT systems and hardware and software for network services, storage networking devices, and servers
  • Effect required hardware upgrades and repair to maintain mission capability
  • Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network
  • Provide practical and technical services in the cybersecurity areas of continuous monitoring and diagnostics, situation awareness and threat assessment, vulnerability assessment and management, and incident response operations and management
  • Perform Network Operations (NETOPS) Service Desk Management, which includes incident and problem processing, change request processing, availability management, and user interaction
  • Disseminated written reports and status updates that were factual, timely, and error-free.

Tier 1C IT Specialist

Noble Technology Group
03.2023 - 08.2024
  • Worked in a facility, handling CUI under CMMC 2.0
  • Provided support to clients via remote/in person access to fix issues related to network access, software/hardware issues, and email services
  • Tested, inspected and configured hardware to meet the clients needs
  • Created and maintained accounts in Active Directory as well as cloud based services such as Microsoft Azure AD
  • Assigned licenses, privileges and created shared mailboxes using the exchange service
  • Ensured endpoint security for clients by monitoring traffic and alerts to identify threats and block them
  • Documented information relevant to operations, including creating SOP for tasks and fixes, and recording information relating to networks and end user devices.

IT Specialist Mid (NMCI/SMIT)

Insight Global/Leidos
12.2023 - 05.2024
  • Troubleshot over 200+ hardware issues, scheduled appointments, and facilitated repairs
  • Provisioned and deployed equipment for 400+ end users by installing cables, OS, and software for seamless onboarding
  • Installed and repaired hardware, software, and peripherals with deep technical expertise
  • Evaluated systems and recommended corrective action to resolve inoperability
  • Resolved 100+ network issues related to routing, wireless, etc., to maximize uptime
  • Performed test and repair procedures on ethernet cabling running from networking equipment to the end user
  • Provided exceptional support to 500+ clients via phone and email
  • Optimized network performance through monitoring, analysis, and reconfigurations
  • Utilized Active Directory for account administration
  • Resolved 2000+ tickets utilizing HPSM Ticketing software
  • Enforced up to date security software/updates to ensure compliance with policy
  • Performed corrective actions on machine with high vulnerability risk
  • Collaborated laterally with networking services, software services, and command IT personnel to resolve outages and issues within a timely manner.

Education

High School Diploma -

Granite Hills High School
San Diego, CA
05.2021

Skills

  • Information Technology
  • Active Directory
  • Microsoft Azure
  • Virtual Private Networks (VPN)
  • Local Area Networks
  • ESXi Provisioning and Deployment
  • Customer Support
  • Network Administration
  • Technical Support
  • Private Networks
  • Service Desk
  • Clearance
  • Linux command line
  • Virtualization Technologies

Certification

CompTIA Security

Timeline

Sr. Test Engineer

King Technologies
05.2024 - Current

IT Specialist Mid (NMCI/SMIT)

Insight Global/Leidos
12.2023 - 05.2024

Tier 1C IT Specialist

Noble Technology Group
03.2023 - 08.2024

25B Information Technology Specialist/E4

United States Army National Guard
03.2021 - Current

High School Diploma -

Granite Hills High School

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Ashton Slagle