ASHTON STEINER

• Monitored alerts from various devices, promptly notifying healthcare teams of abnormalities.

• Facilitate Holter/event monitor connections for patients, while providing in-depth usage instructions.

• Scan Holter monitor downloads to identify and document cardiac events.

• Execute monitor technician responsibilities under guidance of device nurses and health providers.

• Create detailed reports based on monitor data for provider review and analysis.

• Maintain all monitoring equipment, ensuring cleanliness and readiness for use.

• Organize daily workflow while collaborating with team lead to enhance operational efficiency.

• Participated in education programs focused on dysrhythmia diagnosis and recognition.

• Provided friendly, high-quality service that enhanced customer satisfaction.
• De-escalated customer complaints effectively, improving resolution outcomes.
• Facilitated smooth operations through proactive team communication.

• Monitored and interpreted patient ECG data, uploading rhythm strips to Epic to ensure accurate patient assessment.
• Communicated cardiac event details to nursing and medical staff in real time.
• Prepared telemetry equipment and entered new patients into monitoring system to facilitate timely monitoring.
• Relayed critical information to oncoming cardiac monitor technician regarding patient baseline rhythm and emergencies to support continuity of care.

• Provided tailored living space designs and exceptional customer service, enhancing client satisfaction.
• Gained comprehensive knowledge of living room products, including warranty, assembly, and materials.
• Coordinated with all teams to maintain accurate inventory management and uphold pricing integrity.